Spas >SOHO HAIR GROUP DAY & MEDI SPA
916 Whalley Ave, New Haven, CT | Directions 06515-170241.327402 -72.960670
Mon 9:00 AM-4:00 PM,Tue 9:00 AM-5:30 PM,Wed-Fri 9:00 AM-8:00 PM,Sat 9:00 AM-5:30 PM,Sun Closed
Neighborhoods: Westville, West
Great Salon with Great Staff! – I keep going back because no matter who I see there I'm always happy! I love that they make me feel comfortable about not having one set stylist. I have a really busy schedual so It's hard for me to make appointments ahead of time, so I end up calling last minute and they always fit me in with one of their talented stylists! See anyone there and you'll be happy!
Best hair ever – I've been going to Soho for 5 plus years and will never leave. I strayed once while in college, because my stylist had become a senior stylist and I was on tight budget. Needless to say I ended up with one side of my hair being longer than the other! Never again did I or will I stray from Soho. I've always gone to Tiffany and she makes my hair fabulous every time I go. I get so many compliments, and people wanting to know "where do you go to get your hair done, it looks so good!!!" I even went on vacation one time down to Miami, I can't tell you how many times random people came up to me and asked if they could take a picture of my hair, so they could show their stylist...it was kinda weird, but just goes to show what a great salon Soho is and how fabulous Tiffany is! I'm a lifer, and will never leave! So do yourself a favor and go to Soho, you'll never go anywhere else after that!
Best Haircut – I decided to cut my long hair short, but was really scared. My best friend who goes to Soho made an appointment for me with her stylist Liz . With my best friend in tow for support I was ready to take the plunge.
I told the stylist how frightened I was to cut it but really wanted to, she took enough time with me so I could gather my courage. She showed me a picture of a short cut that she said would work with my type of hair and look good on me.
By now a little more confident I said go ahead and do it. I have gotton so many compliments and I feel so good I just wanted share my positive experience with this salon.
Fixed My Color – I am leaving for vacay next week and had my hair colored and my regular salon (won't mention name) they made me flaming red and I left crying. My fiance's sister told me Soho was the best new haven salon. I called and I saw a women Christine, she was able to put my hair back to where it was originally with some nice highlights. I generally don't post but if someone has a similar problem you can trust this salon.
Room for improvement – I used to go to school in New Haven. Being from LA, I am used to more hip and trendy places but people told me to go here temporarily. The location was close to my apt and restaurants/shops are terribly cute on this street. CT's beauty scene is whack and mostly they cater to a bunch of soccer moms from prissy westville. The man that works here is el-creep-O. He kept staring at me when I checked out. Overall its not very clean either and the pedicure stations gave me some fungi on my foot---> gross. My wax was awesome from Tattianna who should be a model and was very nice. Haircut not so good.
I go to Soho have had great service there. I don't consider myself a prissy soccer mom. I am not from LA but did live in manhatten for the last 10years.
I read your other salon review, seems you were there the same day. Do you always go to different salons on the same day to have your hair done?
Incredible haircut ! – I heard so many good things about Soho but never went until last week. My haircut is so incredible I am stopped at least twice a day by someone asking me where I got my haircut. When I go back for my next cut, I'm taking some cards to hand out to people so I'll be prepared. I LOVE MY HAIR!!
This place is dirty, take your money and go elsewhere – First of all, to be voted #1 of New Haven I made an appointment expecting to look #1 when I was finished. They didn't listen to what I wanted and chopped off most of my hair and got the worst layers of my life. The color was dull and boring. When I wanted the color fixed, they wanted a product fee to be paid! I just spent 200 dollars and when it came out horrible, I had to go thru so much just to get them to fix it and wanted an additional fee. Bad customer service! To top it off when I went to check out there was probably five girls and a man standing over them, he must of been a manager or the owner, I felt extremely uncomfortable. He was talking bad about other clients and even his own staff in front of people trying to pay. The bathroom was so dirty I didn't even want to use it. Overall my experience was not good and I wish I had gone somewhere else! If this is considered New Haven's top salon, its pretty sad!
Excellent Haircut and Facial – My husband gave me a gift certificate for my birthday and although reluctant to try a new salon, I scheduled the appointment. Still unsure if I wanted to try a new stylist I went for my facial first, the spa offered herbal teas, lemon water and pastries, a colorful and lovely spa. My facial was relaxing, the one thing I really remember was as I layed there with a mask on face, the young women massaged my feet and legs, what a treat!
I went downstairs to the main floor for my haircut, still somewhat apprehensive to be cut by a new stylist I was greeted by a women who indentified herself as Valerie. We spent quite a while discussing what turned out to be a new hairstyle. My fears diffused I felt totally comfortable with this very experianced woman, needless to say she is my new stylist and I will be returning for haircolor. If you are seeking a new salon or stylist, I can highly reccomend this salon.
WORST Customer Service EVER – My fiance went to get his hair cut there, and got one of the worst haircuts he's ever had. He has long, curly hair, and told the stylist not to take too much off. The stylist proceeded to cut it WAY too short, and now it just frizzes. The worst part was, our wedding is in two weeks, and his hair is ruined no matter what happens.
To make matters even worse than that, when he called the next day to express his displeasure, Soho refused to refund his money ($48 for a men's haircut!! Outrageous!). They offered either to fix it (how? by gluing his long hair back on??) or to give him a discount on a future haircut (so they can ruin it again?). Not to mention that we're moving out of state - neither option was going to work for us. They would not let us speak with the owner, were incredibly stubborn about their "policy" and in the end we have no choice but to deal with the credit card company if we want our money back.
I'm extremely disappointed with SOHO - for the kind of money they charge, they do a horrible job of making their customers happy.
BEST COLOR!!! – Awesome color at soho! I've never had color look so natural and not "streaky". I'm supper picky but I was so happy.
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