4605 Brentwood Ave, Jacksonville, FL | Directions 3220630.366912 -81.662506
Neighborhoods: Urban Core, Brentwood
Ears Plucked, Labradoodle – A Veterinary doctor gave my Labradoodle a yearly Rabies, Distemper, and Parvo. A couple hours after got home my dog was listless and did not want to walk around in the house. He also had his ears Plucked they put powder in his ears and pulled the hair and some debris out. I was glad to see his ears getting cleaned. However, the doctor was called away to another patient and one of the techs and the tech that answer the phones. The one that answer the phones was digging into my dogs ears while leaning over him talking loud on the phone my dog kept screeming and trying to move and I told them to stop because I felt they were hurting him and she was not a doctor or paying attention. I was very disappointed even now days later my dog shakes his head hard . I call the clinic and they suggested to buy a cream that numb or smooth the pain? I would not recommend this clinic for ear plucking or hair removal.
Awesome Vet – Dr Hightman has been taking care of my animals for almost a year now. He did surgery on my 18 month old German Shepherd. After the stitches were removed, my dog went on a licking frenzy and made himself bleed. Of course it was on a Sunday, and the Emergency Vet on Beach Blvd wanted to charge us over $400 to stop the bleeding. I was able to contact Dr. Hightman. He made arrangements for me to meet one of his vet techs at the clinic, where they took care of the problem. He was recommended by four of my family members who have been using him for many years. I only wish I had started using him sooner.
Unqualified Veterinarian – We brought our dog, Lindsey, to Dr. Hightman because her hip had become dislocated. The Dr. said it would require surgery to repair and it is pretty routine. About 4 days after the surgery, we noticed that Lindsey's had pain and it was getting worse by the day. We requested an unscheduled visit to find the cause of the pain. At the visit, Dr. Hightman said it was internal gas and prescribed anti-gas herbs. That night and into the early morning hours, Lindsey's pain was so tremendous, she began howling. We stayed up all night with Lindsey to try to make her more comfortable. We planned to call Dr. Hightman in the morning. Linsdey died at about 7:30 a.m., she died of internal bleading. Dr. Highman failed to recognize symptoms of internal bleeding from the surgery. What is very disturbing is that Dr. Hightman will not admit to his mistake and does not want to take any blame.
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