6424 E Stearns St, Long Beach, CA | Directions 9081533.795334 -118.107702
Neighborhoods: Los Altos
WORST SALON EVER! – I will never go here again! I always call for a quote before hand for anything really, and the "owner" quoted me a price. I purposely never mention that I have a coupon or discount card so I get the raw cost.After getting a quote I ask him if they accept a advertised coupon I got in the mail. He says yes. I go and it is tacky and a true hole in the wall. I still proceed. I tell him I want to keep my hair long since my hair is about to my lower back but I tell him he can take a little off BUT I WANT TO KEEP IT LONG! My hair comes to my bicep which is about a foot and a half at least off. I even brought pictures to show him how I wanted it but still I guess he stopped listening. To make things worst he overcharges me. I mention that I have a coupon and he said I know, the price I gave you is the price after the coupon. I said, but you quoted me before even knowing I had a coupon?! Now, according to the way the place looked I was surprise at the cost he was trying to charge me. I paid and later I call back and tell them that I still think they over charged me. He sticks to the story that he quoted me the coupon price and how I could ever think that all that would cost so little? I said "cause that is what usually happenes when you offer coupons and discounts to get people to come in, you give them a good deal for the first visit to establish new clients!" I told him that he was promoting false advertisment and that he needs to be clearer. Then he just hung up on me.I guess that is what I expect from someone to joke about an incident like a heavy-set client falling in his salon. Im not kidding, he was so rude saying is that why we have a cracks on the ground? His co-worker was like "I dont think she will press charges" and he said "I should charge her for property damage!" I was amazed at the fact that he has to blame the deterioration of his run down salon a helpless paying client who fell and got hurt. DO YOU WANT TO GO HERE AFTER HEARING THIS?
It saddens me that you experienced such horror at the hands of this individual, rest assured you are not the only one. Kelvin Khang the owner stole over $20,000 from the previous owner of a salon in Newport Beach called Hair Studio 409. After doing a back ground on him he has nothing in his name so a judgement would be useless. Here' s a heads up on the owner of the Heads Up salon and Hair Studio 409. Any Questions call Robert at (949)872-8768.
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