Precision Carpet & Upholstery

(904) 724-0061 | View Website

2611 Old Middleburg Rd N, Jacksonville, FL | Directions   32210

30.271119 -81.771126

 
Carpet & Rug Cleaners, Carpet & Upholstery Cleaners, Water Damage Restoration  more

Neighborhoods: Greenfield Manor, Normandy Manor

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Owner verified business
 
 
 
Precision Carpet & Upholstery
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Pre-Inspection, Fiber Id Test, Color Migration Test (Bleeding), Cushion Inspection, Shrinkage Test, Pre-Vacuum, Pre-Spot, Pre-Spray, Pre-Groom, Rinse w/ Hot Water Extraction Process or Dry Clean... more

Reviews for Precision Carpet & Upholstery

5 months ago

Rude and unprofessional. Had an 11-1 appointment window. Guy calls me and says he is going to be late. Then he asks what part of Mayport am I in!! I said I am in St. Augustine! Said he would call me right back, just had to call his boss and let him know. The manager calls, says he wrote the zip code down wrong, and they not gonna come today.Started to say yes y our mistake but willing to wait, but he just starts talking over me. Asked him why, he said don't care if its his mistake not gonna come. Can make an apt for next week "or not". I chose "not"!

Was local ad that I got number from.

8 months ago

I appreciated the level of professional customer service from the A Team, and quick turn around time in scheduling my appointment. They were punctual and very consultative with my service options. They completed the job very fast and were extremely customer-oriented. I am very happy with the service levels and this team. And also it will benefit to get the service warranty. I use them before in the past, they are good honest people. Thanks again A team. See you next year.

8 months ago

A+ experience with this company. My technician, Will was professional...arrived on time and got the job done. I will use them again and highly recommend to friends.

10 months ago

STOP READ BEFORE YOU USE THIS COMPANY!!Dishonest!!! The price more than tripled from $79.00 to $329.00 and then a $10.00 fee was added for gas to the inflated price I was given when I started to write my check. Then the worker returned to my house came in took my check out said I needed to void the check and pay some of the amount in cash because he needed gas. So I called the company only to be told that the manager was not in due to an emergency and the owner was out of town. I spoke with the secretary and explained to her what happened and she informed me that the worker was instructed by her to ask for cash for gas. SAY WHAT!!! DO NOT USE THIS COMPANY!!! DO YOUR HOMEWORK!!!! WHAT HAPPENED TO A HONEST DAYS WORK FOR A HONEST DAYS PAY? BY THE WAY THE WORKER ASKED THAT I GO TO THEIR WEBSITE AND POST WHAT I THINK ABOUT THE SERVICE. WELL I COPIED AND PASTED THIS POST I WONDER IF IT WILL MAKE IT OR GET DELETED. SINCE ALL THE COMMENTS ON THEIR WEB SITE ARE ONLY VERY GOOD. ONCE AGAIN DISHONEST AND MISLEADING!

10 months ago

I WISH I would have read these reviews prior to using them! They did exact same thing to me (bait and switch). Quoted me a price- the price DOUBLED when they arrived and gave me a new estimate and because of my time crunch to get out of the apt. I HAD to use them. Called the manager to work out a FAIR deal but no such luck since I had already signed the work order. DO NOT USE Precision in Jacksonville, FL they will bait and switch and charge you at least double what you should be paying! UNHAPPY customer and will tell anyone and everyone I know!

11 months ago

I have precision carpet care do their coupon cleaning 3 to 4 times a year. Never had any troubles.

11 months ago

Today I had the exact same problem occur as DW notes below- in fact - the technician was very rude and walked out and refused to do the ADVERTISED carpet cleaning on the coupon!! This was a move out clean for a rental with older carpet. The really frustrating thing was that I had this entire discussion 2 weeks ago when I scheduled this cleaning. This guy was only interested in upselling so as not to take their coupon - can you say FALSE ADVERTISING. Call someone else

Doesn't Recommend
11 months ago

Bait and switch, they advertise $40 cleaning then gave me a new estimate for $250+ when they showed up.When I didn't want to do this scam, they got rather nasty and rude.

Do not use these people.

Recommends
over a year ago

Carpets looked like new again---We have an older dog and cat,

needless to say, the cleaning took care of all the spots and

no odor--smells so nice and clean. Craig was very professional

and worked quickly. Will use them again, but with pets will

call sooner next time

Recommends
over a year ago

I appreciated the level of professional customer service and quick turn around time in scheduling my appointment. Ross and Corey were punctual and very consultative with my service options. They completed the job very fast and were extremely customer-oriented. I am very happy with the service levels and this team! Thank you!

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