Riverpoint Behavioral Health

(904) 724-9202 | View Website

6300 Beach Blvd, Jacksonville, FL | Directions   32216

30.290835 -81.596887

Open Hours

24 Hours Monday-Sunday

 
Psychiatric Hospitals  more

Neighborhoods: Southeast, Sans Souci

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Riverpoint Behavioral Health

From The Owners of Riverpoint Behavioral Health

Treatment You Can Trust, Care You Can Depend On.

Reviews for Riverpoint Behavioral Health

11 months ago

I was at River Point JAIL for nearly a week. This place needs to be closed down. There is no help for any patient here. I had stopped taking my Zoloft and ended up in this JAIL and falsly labelled as an alcholic since there was nothing to keep me on. (This is how they JAIL you in this facility, label you as something and keep you BUT only if you have insurance.) The director of this facility, who is a total joke of a person, told my wife the HIPPA, and Patient Rights posters on the walls were just poster on the wall and that nobody has rights here. This is from the preson running the JAIL!

Being in the medical profession for over 30 years it is appalling to see this kind of treatment being done to another human being. Stories of Rape, Beatings, deffecation on other inmates...and so on….

My last day wrapped up with a solid hour of an inmate spitting blood up and down the hallways while screaming at the top of his lungs. What a way to end the nightmare.

Two large women tackling another inmate as if they were all wearing football pads. This place is not helping anyone, only the Mercedes payments for the pseudo doctors and nurses they employ.

Don’t try to get legal help either, once they hear “River Point” the lawyers assume your crazy and will not touch this case. It may be time for a Class Action Lawsuit; any layers want to make some money?

Doesn't Recommend
over a year ago

This is the first review I have ever written on anything only because it's really sad how the patients are treated by all doctors and some nurses. I've never been in a more depressing environment in my entire life. The doctor that I was seeing prescribed a medication after less than 2 minutes of talking to me. I am also military and had fellow military in there with me, but we stayed a long time only because our health insurance is good. There is another doctor who doubles as a lawyer and doesn't show up until around 10pm and rarely visits his patients, but if they have the insurance he keeps them as long as he can. Please do research before deciding to send someone, or check into this place yourself. The only good note are the therapists, but it even seems they dont agree with the doctors at all. Every time I think about that place I get bitter, and I laugh when they call themselves doctors instead of insurance scammers.

Doesn't Recommend
1.0
over a year ago

Lets shut this place down – There are not words to describe this place but all of these reviews are sooooo TRUE. DO NOT CHECK INTO THIS PLACE. Why????? this place is still in service and the doctors are still practicing is a question someone in the State Department should answer.. PLEASE make all of your complaints to www.flhealth click on consumer service unit (file complaint) ...there number is 850-245-4339 maybe we can work together in putting this place OUT OF ORDER....you have to file a complaint and we have to work together in order to do this..My number is 334-707-7786. I am a mother and my son voluntarily signed into HELL +. I can not take any of the horrible things that he experienced away but I do hope to get people to work together and shut this place down.

Doesn't Recommend
2.0
over a year ago

Bah.. – At the time, i was homeless, I was suicidal, and was Baker acted.. First of all.. You have 3 room mates, and no privacy.. As for hope of getting out, good luck.. They try to boost your morale and you will hope to see your doctor, when He never shows.. They charge you about 1000$ a night, and being homeless and baker acted, it certainly did not help, I found a few staff members cool, but other than that, You are treated like a Dog, and you are talked to like a Toddler.. As I went in, my mental health was horrible, and I was being defiant.. My second day, I attempted an escape, and earned the nickname jailbreak.. Haha.. However They sent me to what everyone calls "the dark side" which truly is a dark and creepy uncomfortable abusive place.. The dark side was mentally tormenting, After I was slammed to my bed and injected with sedatives, I woke up the next day to a singing, crying masturbating guy trying to jizz on me.. And my crack head spaced out black dude.. As the staff told me to just deal with it.. The place was horribly dirty and dark, and the energy was just so depressing.. I would have much rather slept in the woods on rocks than ever go to the dark side again.. not only was the food horrible, The chairs were so uncomfortable, My room was always flooded from the shower.. Eventually, I was locked in a closet sized room with a camera in the ceiling, But I do prefer that room over the flooded room with the masturbating singing crying guy.. I spent 3 days in the dark side, at this point I was blank and my depression was worse.. They broke me.. I went back the light side, and at this point, the light side felt like heaven.. At this point, I had new room mates, More sane ones.. But I was room mates with 3 people who ALL snored VERY loud.. If you do not interact with people they keep you longer, If you do not eat the shitty food they keep you longer.. ( the food gets better the more happy you get.. They eventually take you to the cafeteria where the food is actually decent..) And if you want to shave.. Be prepared to be watched.. You will not have privacy.. AT ALL.. however I read a review saying that men can come in and rape you.. Nah.. You have too many room mates, and cameras, and security for this to happen.. it is nonsense.. I do find it soothing to have females to talk to when you are in a depressed state, So i can give them some pro's there.. Also you get smoke breaks about every 2 hours, and they also give you free cigs.. Pretty nifty.. You also get access to the fridge for as much food, drink and coffee you could want.. In my opinion.. This place is only bad if you are REALLY crazy, or you cause a scene or throw fits.. Or escape.. The dark side is straight up abuse.. But honestly your freedom in the light side is pretty nice.. You can make as many calls as you want until 10:30pm, You get smoke breaks, Good Food if you earn trust... Ladies! and freedom to leave your room whenever you need.. I personally dont recommend this place.. For comfort, its better than MHRC, unless you go to the dark side.. .. But for price.. I was there for about 15 days and left homeless and over 15k in debt..

Doesn't Recommend
1.0
over a year ago

These people are insurance scammers – As some one with inside information, trust me when I say that River Point is only concerned with making money. When people check themselves in, the Phsyicians are practically FORCED by administration to hold the patients for a minimum of 10 days- as long as their insurance will cover it. On the FLIP side, if YOU NEED help and your insirance will not pay, you will be promptly redirected and discharged. Trust me when I say that unless you are seriously contemplating suicide or homicide, do not check yourself into this facility. Oh and if you happen to be assigned to Dr. Lepely, your stay will probably be more like 20-30 days because all he cares about is milking Medicare. How the man still has a license is totally beyond me.

Recommends
5.0
over a year ago

Forever in my heart – I would like to thank each and everyone at River Point Behavioral . The staff has really made a tremendous effort not only to my recovery but to many others.

With me, they succeeded. River Point had changed my life and will never be forgotten.

In the beginning all I wanted to do was to get out and fix things myself. Then somewhere along the way of my treatment I didn’t think I needed professional help and my mom came in and made me fight for me. I am now saved from a life of major depression. The staff challenged me to get my butt out of bed and to group meetings, whether it was a topic I liked or not. It showed me I am not alone, and I have shown others they are not either. When it got scary for me the staff helped me feel safe again..

Thank you River Point, thank you and thank you again and even a million more thank you’s. You brought me back to reality back to life. I have learned how to help people in a positive way rather then negative but first “I” need to put me in front. My family and me will be indebted to you for giving me life again. This was quite the experience for me.

Doesn't Recommend
2.0
over a year ago

Riverpoint – I just wanted to let you guys know that voluntary admissions aren't a con... it is a mental health facility. It would be very dangerous to just let anyone leave the facility once they have checked themselves in. After admission, if you *do* decide you no longer want treatment or that is not the right facility for you - you have to make a formal request with your assigned doctor and they have 24 hours to respond to your request. At that point, as long as you do not present a danger to yourself or others, you can leave against medical advice or you can discharge as usual depending on the situation.

I am not saying the system is right because there are *many* flaws but just passing along some information... Hope it helps.

Good luck to all of you!

Recommends
4.0
over a year ago

Recommend – What a difference I have seen from my husband's stay at River Point Behavioral Health!! He is getting much better at controling his emotions and communicating with us. After an especially horrendous hospital experience for him at another place, we found programs at River Point extremely educational and the staff kind and helpful

Doesn't Recommend
1.0
over a year ago

DO NOT CHECK YOURSELF IN – I too checked myself into this place for help with depression. I am a nineteen year old white female. I was told this place is voluntary and that I could leave at any time. I was told they would be doing evaluations on me to see if this was a chemical imbalance and help me out in the best possible way. Wow, was I wrong. I should have known when I first got there. I had to walk around the back and tell the "security"/"front desk" staff why I wanted to be admitted. Right away there is no privacy. He made me state around other people why I wanted to be checked in. He then made me remove my jewelry and hair clip. I was then asked to sit in a waiting room for several hours until I could be seen. I should have left then!!!! I then was taken into a room with a female member of their staff and told to take off my clothes so that she could check my body. I felt completely completely completely violated but was told I had NO choice. I had to remove my bra because there was wire in it. So after several hours of waiting, I was finally taken in the area where I was then held against my will. I was told to fill out several papers and then given no type of guidance on what to do. I was told the doctor would not be in until THE NEXT DAY AND THAT I COULD NOT BE RELEASED UNTIL THEN. When you sign the papers, you are not told that you are being held their against your will. Even if you go in voluntarily, once you sign those papers you cannot leave until a doctor release. I was told the longest they could hold me is 48 hours. However, while I was there I learned that several patients had been there for at least several weeks. So all day and night I had to sit around and do absolutely nothing. I was placed in a room with three other female room mates to sleep. One of my room mates was brought in on a stretcher, one was a drug addict and had AIDS among other things and the other woman had been there several times and would constantly remove her clothes. I felt so uncomfortable. One of my room mates continually threatened the other patients. The beds are not comfortable and I doubt they are clean in any way. There were bugs in the room and in my bed. The food was disgusting but you had to eat in order for them to release you. If you do not eat and cooperate they will say that you need to stay. They ask you several personal questions such as when your last bowel movement was. Don't get me started on the bathrooms. The pictures of this place look nothing like the actual place. This place is basically a psych ward. None of the staff care about the patients or believe anything you say. YOU ARE TREATED AS LESS THAN HUMAN. The next morning I was woken up by another woman that came into my room. Throughout my stay she continued to follow me around and ask me questions that did not make sense. I did not feel safe in away. Men are staying right across the hall and the bedroom doors do not lock. A man could have easily come into my room and raped me. Actually any of the other patients could have caused harm to me! The doctors do NOT car about you either. I had to lie and tell them I over reacted and that I am not really depressed because I was in fear that otherwise I would not be released. I truly felt like I was in jail. I left smelling terrible and feeling so traumatized. I am still deeply bothered and disturbed by my stay at this place. Please safe yourself and do not go. There is no way this place could help anyone with depression. If you aren't depressed going in, trust me you will LEAVE depressed.

Recommends
4.0
over a year ago

This place helped me get back on my feet. I was admitted to River Point in September. All I want to say is that place completely changed my life and I would recommend you go there if you are in serious trouble. At first I was scared and reluctant to do anything. After a day or two everything changed so much that I felt as a new person. I have many people to thank there. Everyone was very kind and helpful. It made a difference in my life.

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