11473 San Jose Blvd, Jacksonville, FL | Directions 3222330.165415 -81.632393
Neighborhoods: Loretto, Southeast
GREAT! – FANTASTIC EXPERIENCE AND PRODUCT! I'm usually not one for writing reviews, but Laura was just so wonderful to work with that I decided to write one. I had a custom designed invitation that came out better than I have expected. The design took a couple of weeks to get perfect but we finally did it. Laura and I communicated via email and went back and forth until we got the design that I was looking for. The invitations were delivered in a timely manner and I couldn't have been happier. I received so many compliments on the invitations. We then took the same design and carried through to my menus, programs and table numbers. I would recommend Celebrated Occasions to anyone!
Perfect, Perfect, Perfect – After seeing such a low review by someone, I deceided that I needed to write about my experience. All I can say is WONDERFUL! I don't know who the other person dealt with but I dealt with the owner Laura and had a wonderful experience. From the first time that I came into the shop she was lovely. We sat down to look at invitations and I found the perfect one. Laura helped me with the wording, chosing the lettering styles and the etiquette, which were all very important things to me. My order came earlier than she had promised and everything was perfect. I was so pleased with eveything that I ended up ordering my napkins, programs, placecards, rehearsal invites and bridesmaids luncheon invites as well. I would recommend Celebrated Occasions to anyone! Great customer service!
BEWARE - HORRIBLE!!!! – I have never done one of these ratings but I have to for this business. Where do I start... hmmmm. First, nothing was done correctly. Ordered invitations and they came back mispelled completely and only received half of them. Then when I went to pick up the other half the owner's mother could not locate them. Had to redo the envelopes 3 times. Ordered tissue with my invitations... guess what happened? NO TISSUES!!! In addition, owner Laura, said her credit card machine was down and I had to write her a check. This was on a Monday and she said she would hold the check till Thursday. Wouldn't you believe it when my checking account had been deducted first thing Tuesday morning!!! Obviously, her machine isn't working for a reason!!! Laura has never once apologized for any of these mishaps nor has she even recognized they occured. I have talked to others that have utilized her services and they have said, "never again!" Do not go to this place. Stay away. It would be one thing if they were incompetent, but polite and fixed the problem. It's another thing to be incompetent and have horrible customer service.
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