4003 Hartley Rd, Jacksonville, FL | Directions 3225730.184740 -81.611346
Neighborhoods: Southeast, Arrowhead
tenant comment – I think everyone who is looking for a rental needs to call this company. Every person I came in contact with was helpful and polite. They continued to search for a property for me until I found what my family and I needed. Thank you again for the great customer service.
top notch property mgmt co – I wanted to tell Cat that she did a great job for us this last year with the mgmt of our rental property. She did everything we asked of her and she went above and beyond the call of duty when we requested it. She did extra inspections, took pictures, and built a relationship with our tenants so well that they took great care of our home. Thanks again Cat. Hope to work with you again in the future!
Outstanding Realtor – Very courteous and professional. Well versed in all
matters of Real Estate. Highly recommended.
Good Company – Once again, Signature Realty & Management has been a good company that I can rely on. Time tested - they always do right by me.
Great Group – The people were so helpful and went out of their way to help us with all the crazy complicated paperwork. I really felt like they had our best interests at heart. I would recommend them to anyone.
Late payment is accepted – I started with Signature Property Management in the late 90's, and they did well. However, there was a distinct change in the quality of property management in the last few years. The tenants paid late, and there was no intervention, as there had been in the past. They allowed the tenant to pay as late as the 29th (with the understanding she would then pay two months, which she didn't), although I was sending reminders that I needed the payment for the mortgage. When the A/C broke, the repairman said the cause was not changing the air filter. When I made a visit from out of state, the property manager sat inside with the tenants as I left-no attempt to speak to me afterward. Finally I gave up, had them start eviction, and decided to put the house on the market. The A/C filters looked like they had not been changed in a year. (PM had not handled this during inspections.)
Dont sign the lease! – They will do anything to get u signed the lease. As soon as u signed the lease. They dont care about you anymore.... They re not great people to work with. They dont keep their words and promises!
Bad Company – I wouldnt reccomend this company to anyone! They would say anything to get you to sign contract with them. My family and I are renting the place under that company. The lady name is Janice. She doesnt want to do her job! She doesnt care if we arent satisfied. We re paying 1600 a month with broke toliets, stain carpets, walls werent painted.We even paid 3,200 for deposit! Why should we pay 3,200 for deposit that the house is already damaged! She told me she would take care of it before we moved in and she didnt! She avoided us. The owner came at the night knocked on our door! She refused to take care of things. We are not happy with this house. We feel like we are trapped in this house for a year. I am embarrassed to invite family or friends over here. She is trying to make us to pay out of our pocket to take care of carpet and walls! At first they make you think they are helpful and friendly and once you signed a contract. They changed. They dont care! We cant wait to move out! We are not HAPPY! We got no privacy here with her and the owner!
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