1430 State Road 13, Jacksonville, FL | Directions 3225930.092529 -81.629032
M,W-F 7:30am - 6:00pm, Tu 7:30am - 7:00pm, Sa 7:30am - 12:00pm
Upon a recent visit to Dr. B office was treated very fake by front office staff. Our visit with Dr. B was thorough, informative and professional (typical for Dr. B), our tech Katie sweet and kind, but the office staff was not professional at all. How childish and phony they acted.(kind of like young teenagers) Talking(complaining) about other employees and customers, complaining about the process of their system and what they had to do and not being able to get my total bill correct.(something about quantity/bulk) What happened???? This place used to be a joy to go to but now??? The front gave me a total feeling of "Just pay you bill, we really don't want you here" complete with fake smiles and phony laughter (like they cared) not even close. We've been going here for years, but something has changed, and even though Dr. B is an excellent doctor I will not be returning back due to the professionalism I had dealt with up front. Sorry Dr. B but the overall feel of being welcome and family there, is anything but that.
One of our top five reasons to tail wag – As canines of refined tastes and a certain joie de vivre, we've come to appreciate the finer things in life.
1. accidentally dropped dinner scraps
2. a car ride with the windows down
3. a juicy, juicy bone
4. a rousing game of fetch
5. a visit to Dr. Bredehoeft's office!
Exceeded our expectations – Before moving to the area, we asked several local vets to let us visit their facilities to meet with them so we could then make an informed decision about which vet would provide care for our to Imperial Shih Tzu pups. Dr. Bredehoeft alone spent time with us, and on that basis, he and his staff are our providers of choice. Over time, Switzerland Animal Hospital has exceeded our expectations for professional care. More than that however, every staff member knows my pups by name, holds and pets them, and demonstrates clear affection for Mai Ling and Candy. We see other animals get the same personal touch. Our pups are family, and in our opinion, that is exactly how they are treated at Switzerland Animal Hospital.
Lovely Place – I have nothing but wonderful things to say about Switzerland Animal Hospital. I had a kitty who was very ill. I called after business hours and asked to be seen on an emergency basis. Several members of the staff agreed to say until I arrived. When I got there, I was greeted with great sympathy and concern from the moment I arrived. My cat was very unwell. I was given my options and I decided that it was best to put my buddy to sleep. I was naturally upset. I was comforted by both the doctor and the staff. I left feeling that my experience was sincere and kind. About a week later I arrived home to find flowers and a hand written card of condolences from everyone in the hospital. I had been treated very poorly at another animal clinic, and I was very impressed with the treatment I received from Switzerland, start to finish. While it may not be the cheapest animal hospital around, it's worth a few extra dollars to be treated like a human being.
Don't be fooled by their smiles HORRIBLE – If I could give them NEGATIVE 5 stars, I would. Ever notice that their good reviews sort of happen all around the same time? That is because they solicit their clients and then cherry pick the good reviews they want posted. I honestly don't have a good thing to say about Switzerland Animal Hospital. Both vets are arrogant and and only care about $$$. Seriously. Those 2 hour meetings they have once a month to do "continuing education" is actually just a 2 hour talk about money. They talk about how they can milk more money out of their clients by doing things like recommending bloodwork that is not necessary or prescribing medication that really isn't needed. How do I know this? Well because I was in the lobby waiting for my pets bloodwork then they were having one of their meetings. The receptionist said I could wait in the lobby while they had their meeting, since my husband had dropped me off and I did not have the car. They left the door ajar and I was able to hear their entire meeting. I even heard someone say something like "what do we have to do to drum up business? go run over people's dogs and then have them bring them here for treatment?" I was so upset that I actually knocked on the door and asked for my dog Sophie so I could leave and I took her some place else. I will never return. Do not let these "good" reviews fool you. I heard them discuss this in their meeting as well. These are all cherry picked and posted by the employees. I say run, run far away from this place.
I have two chihuahuas named Rosie and Roscoe. Dr. B has been the doctor for them since I have had them which has been 4 years. But before that I went through the loss of my beloved Missy which I had had for 15 years and Dr. B and his staff was more than a vet and staff for me through that time in my life. He was a friend and the staff was there for me during this difficult time. Now that I have the other two they all have been there for me . They are actually on my speed dial with my Rosie and Dr. B has already seen me through some tough times with that little one. I would recommend this clinic to anyone that would require their pets to have compassion and for you to be treated with compassion as well. Also, they all can be fun as well. They all have shown me some good times to.
forever grateful life-long customers – Dr. Bredehoeft and his caring, professional, staff have been taking care of our family pets for over 8 years now. They have helped us maintain the health and care for a total of three dogs and one cat. (Our latest being a 9-month old English Springer Spaniel and the cat is still going strong"age not known"). Dr. B. has helped us through two very difficult end-of-life scenarios with our Labradors. In the first scenario, our Yellow Lab had lived a full, healthy and happy life. The end of course, is always difficult though. In the second and most recent scenario, Dr. B. demonstrated through his compassion and behavior, the traits everyone would want from their Veterinarian and friend. Yes, Dr. B. is more than just a business man. Our most recent Yellow Lab, suffered what was later determined to be a fatal sting or possible bite. We rushed her to the Emergency Vet on the evening of April 7th and by the early morning of April 8th, she died right before me. Dr. B., was there for us when we needed help coping, understanding and finding out what happened. The Emergency Vet told me that only the University of Florida would likely be willing and capable of determining for us what had happened to our beautiful and healthy, 5 year old Lab, less than 24 hours ago. However, we called Dr. B., and he said, "bring me the dog, I would be happy to help you find a peace of mind or do the best I can". Dr. B. helped our family so much in the days following that horrible episode. We will be forever grateful and life-long customers, even if it is a 30 minute drive and we pass several other Animal Care Facilities on the way.
Can you imagine what it would be like if our pets could tell us what they think about the veterinarian we have chosen? In my case, they did just that!
We moved to Fruit Cove in 2000 and used a veterinarian known and recommended by our pets’ doctor in Alabama. And although the quality of care appeared to be good, my dogs never seemed to be happy and often returned from boarding sick. Our new friends and neighbors recommended Dr. B and Switzerland Animal Hospital. One day I decided to just drop by without dogs to meet and interview the doctor. Unfortunately, it was Dr. B’s day off, but the receptionist graciously gave me a tour of the clinic and made an appointment for my then injured dog. When I finally did meet Dr. B, I knew this was the place for us.
Not only have we received exceptional care at a reasonable cost, but my dogs (two that are in doggie heaven and the two we have now), are consistently happy about coming to the hospital. Every staff member is a friend according to my dogs, who bound through the doors with tails wagging and tongues flying.
I learned a valuable lesson in 2000; our pets really can tell us what they think. It’s our job to be smart enough to figure out exactly what they are trying to tell us.
The pets in our family have been clients of Dr. B's for over 7 years. Whether introducing a new pet to the family, or painfully parting with an older one, Dr. B and his staff have provided not only top level medical care but that all important, and often forgotten, element of true caring. I highly recommend this clinic, its doctors and staff for your pets medical needs.
Great doctors and staff!!!! – I took my dog here for her yearly check up and shots. I loved the people up front and the doctors. Everyone was so friendly and Dr. Barta was so thorough with everything she explained. I will absolutely take my dogs here every time. They were great! Everyone should go here.
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