Sanford >Seminole Power Sports
1200 Rinehart Road, Sanford, FL | Directions 3277128.79437 -81.33685
M Closed, Tu-Sa 9am-6pm, Su Closed (Service Dept open Tues - Sat from 8am - 6pm)
Unprofessional Service – Dropped my 2012 Can-am, a $14,000.00 atv purchased in Nov. 2011 for repairs and had take it back because the repair was inadequate and the plastics now look like they have been sanded, there is pitting and white spots. Greg Hale service manager did correct the mistake made on the repair but refused to take responsibility for the damaged Plastics stating damages are from trail riding. Anyone who rides knows, plastics don’t get white spots or pitting from trail riding. Everyone makes mistake but not correcting those mistakes is unprofessional.
SPS Has Gone to the DOGS!!! STAY AWAY!! – Do yourself and your ride a favor and stay as far away from this service department as you can. They are rude, unprofessional and just plain nasty to their customers. Their finger pointing and blaming are beyond reprehensible. NEVER in my life have I been treated so badly as a customer. They damaged my bike and refused to own up to it. I know every inch of the bike and when I called them up to report the damage done I was blamed for it. Are you kidding? Even the service mananger himself would not help me out. Please read the reviews, here on the next few pages and on YP pages. You will be glad that someone opened your eyes to their sham!!
Always helpful and courtious. The guys at Seminole PowerSports are the best. I have bought 5 bikes from SPS. Thier service is great and I will always recommend them.
WORST OF THE WORST Service Departments – I am a avid motorcycle rider and have been for over 25 years. I recently brought my bike to Seminole Power Sports and was SO disappointed by bothe the service techs and the counter people at the dealership. I was talked to in a condescending way and made to feel like I did not know my bike or what it operated like BEFORE it was brought in. Not only did it take over a week for a simple repair, but when I complained that the problem was not fixed I was told it was and there should be no further problems. Well, I took their word and the ride home confirmed my suspicions. Not only did they not fix the problem, but there was a loose part rattle that was so LOUD I could not believe they did not hear nor fix. This rattle was not there upon my drop-off. I brought it back and they made me feel like I was hearing something that was not there. They were so rude I just had to walk out of there. Take my advice and that of others here and on YPages to stay away from this place. They will be a huge waste of your time, money and patience!!
I am a customer service rep for a local automotive dealer and I always feel compelled to share my opinion with others when I find a dealer that sets themselves apart from the rest. I was introduced to Seminole Powersports when I visited a annual show they put together right before Daytona bike week. I did not buy that day but last week I was ready and I shopped SPS only to find a very helpful salesperson. I am a rider so I knew what I was looking for and I knew what to expect. Don was very friendly and the transaction went very smooth. I was introduced to parts and service and rode out with my NEW Yamaha Raider about 45 minutes to a hour after I said, "I will take it." I would recommend Seminole Powersports to anyone that is interested in a motorcylce and I will be visiting the guys and girls at SPS again.
I was fortunate enough to wind up at Seminole PowerSports after several trips to other dealers. The dealership is absolutely wonderful. It's a massive building with an incredible selection of bikes, ATV's and watercraft on display, a huge diaplay of parts and accessories, and the largest Service Department I've ever seen. Everyone was friendly, I ended up purchasing a ZX-14, and the whole transaction couldn't have been any easier. I will return to SPS for parts, service, and any future "toys". I recommend SPS as THE dealership to shop last, you won't regret it.
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