1285 Orange Ave, Winter Park, FL | Directions 3278928.587883 -81.363377
Sun Closed;Mon: 8:00 a.m.-5:00 p.m.;Tue: 8:00 a.m.-5:00 p.m.;Wed: 8:00 a.m.-5:00 p.m.;Thu: 8:00 a.m.-5:00 p.m.;Fri: 8:00 a.m.-5:00 p.m.;Sat: 8:00 a.m.-5:00 p.m.;
Neighborhoods: Winter Park
Salesman! You will not see a doctor but a NP
I have used Jewett for 10 years but upon needing to see them for a broken tendon wow what sales people, told me I needed a an air boot $500, but we will sell it for $250, goes for 89 on amazon, but it was the nurse and NP that kept on about the boot, I am in sales and so is my wife we smelled sales!!! Sales Sales,,,,,,poor that you can go from truly caring to get a perk or meeting a sales quota, the real Jewett has been good but the walk in you need to be careful!
Remind your employees of your motto on patient care so proudly displayed in your lobby, but not practiced
The most unprofessional medical establishment I've ever encountered. I made an appointment for to see an orthopedic surgeon. The soonest available appointment they had was a month away. So, I had no choice but to wait even though I was in dire need of an orthopedic dr. A few days before the appointment they called me to tell me they had to reschedule the appt. I told them I had been waiting nearly a month for this appt so could they make the next appt as soon as possible. Well they made it for the following month. Then again they called a week before my appt to let me know this one had to be rescheduled again and the dr wouldn't be able to see me for 6 more weeks! Unbelievable and unacceptable! And the customer service agents you speak with know nothing about customer service! Don't waste your time on this sorry excuse for a medical facility.
Can they be more screwed up??? – Tried to cancel an MRI THREE TIMES!! They never answer the phone! They never call back!! They never listen to messages left. WHAT A WASTE OF TIME AND SPACE. Don't waste your valuable time or you health!!
Their billing department is second to none in screwed up!
You will NEVER get your billing straightened out!!!
Dr. Konsens terrible bedside manner – I have never been to a more rude and arrogant doctor before. He is always in a hurry and does not take the time to listen. He talks down to you in a very demeaning way. I would not recommend Dr. Konsens.
Dislike my doctor – I cannot say horrible things about all of the jewett offices, but I can say that my experience with Dr. Darren had not been a good one.
I've had shoulder/neck pain for years & went to him for help, in which he prescribed physical therapy. Jewett PT is great &I have nothing bad to say about them. When I went to my follow up apt, I brought up that my PT said that the issue may be in my neck & that he should take a look at it. Instead of taking a look at my neck or doing anything to actually test that theory he just ordered an expensive EMG/NCV test. As soon as he ordered it he left the room without saying goodbye, or anything to let me know he was done with me and he started seeing other patients. I had to tell the nurse to make him come back in the room because I was not done with him. That's not the first time he has done that either.
He doesn't seem to want to find out what is wrong with me, I guess my case is not severe enough for him.
Couldn't be happier than the care I received from Jewett – I am a ballroom dancer, and taking care of my feet is very important to me. I had a multi-faceted foot injury that I dealt with for four years. I sought care at another orthopaedic doctor's office, and each time I went, I was given a different course of action, but none that was acceptable to me. That doctor discouraged surgery, saying that I would never walk properly again, and would definitely not dance again. After my boss was treated at Jewett for a nasty wrist fracture, and seeing his extremely high level of patient satisfaction, I visited them for a consultation about my foot. Dr. John Papa was kind, patient, and extremely thorough with me, and gave me information that I could understand. He reviewed my x-rays with me in detail, and shared his extensive knowledge. Together we decided on a course of surgery that I felt comfortable with. I'm happy to say that six weeks later, I was the belle of the ball! I am now walking pain free, and dancing up a storm! I am sorry I didn't see him sooner. Thank you, Dr. Papa and staff at Jewett!
Dissatisfied Patient – To start with I was taken back to the point I was blown away by the bedside manor that Dr, McCutcheon had. Mr. Patterson and I (his care giver) visited the office of Dr. McCutcheon in search of help. Mr. Patterson was to see this Doctor for the first time for a hip replacement. I couldn’t believe the way the doctor talked to us or more or less talked down to us. I and Mr. Patterson know all to well the extensive health issues and we were assured by the Doctors staff before going in for the consultation the Doctor was fully briefed as well, and knowing full well the surgery would be very risky for Mr. Patterson who is in so much pain would sign waivers so that nobody would be responsible (this was expressed). So, think of it if something were to go wrong. Mr. Patterson’s pain is so great he is willing to risk it all and holds no one at fault; he needs help so much that he decided that the risk of surgery would be better than going through life with all this pain. The doctor went on to say that no good doctor would operate on this man. The doctor also went on to say that the only thing that he would recommend is a pain management doctor. Then the doctor proceeded to tell him that he was a 66 years old and looked 86. What kind of professional would act so non compassionate with the patient sitting there looking to this man for help. I thought doctors were supposed to be there for the patient whatever the condition, the way we perceived this consultation from this doctor was to put this person back in a wheel chair and drug him up until the good lord comes to take him.
Do not use these folks...................... – Dr Konsens took three cell phone calls while he we reviewing my shoulder. I felt bad that I was such a terrbile interruption as a patient.
He reviewed my shoulder, ordered an X-Ray and an MRI.
He told me that my other shoulder was going to give me problems soon.
The MRI was ordered and I asked that while I was in the MRI, if they could look into both shoulders? NOPE. The good doctor with his cell phone wanted a separate visit and a separate MRI. Let me guess, that may add to the bill? All of this was through his nurse Erica. I could not get to Dr Konsens by phone. If only I could have gotten his cell number!!
I cannot say that I can recommend Jewett Orthopaedic Clinic.
The WORST medical and billing staff in Orlando!!! – The billing staff is rude and unwilling to assist, especially the billing Manager Kim Whitehead. I received a bill in excess of $350 for a office visit that should have only been a $30 co-pay. They also said I received services that were never given and I was therefore charged. The billing manager showed a complete lack of professionalism and actually yelled at me during our phone conversation. I would rather duct tape a broken bone back together, than give these people a dime! The absolute most rude billing staff with worst service customer service I have ever seen.
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