Orlando >Optical Goods > Vision Max
818 E Colonial Dr, Orlando, FL | Directions 3280328.553046 -81.366790
Neighborhoods: Lake Eola Heights, Northeast
What a scam – Heres where I will start. My wife and I came in with cupons for $79 for 2 pairs of glasses and an eye exam. Well, great deal right? Wrong, they ended up showing the glasses that came with the deal and they were ancient. So, they upcharged us to $99 each and still the glasses were terrible. Anyways, we decided to give it a try. Bad move. They did the exams and then dilated our eyes and after, they had us confirm the glasses that we had. Then while we cant see anything, they had us sign paperwork and charged us. It ended up being $278.00. When we tried to cancel, they made it impossible. I have my bank on it right now, and am looking into hiring an attorney for illegally having us sign papers ( Contract ) stating we cannot cancel while we were unable to read anything due to dilation of the eyes.
DONT GO HERE, They are a shady business place that act all nice and sweet, but scam people left and right. Just read other reviews that are negative. They all say the same thing.
Dr. Tran is the best optometrist I have been to. I have trouble with the testing proceedure. He is the most patient and takes time with me. I always get a good result with no new perscription. I can’t say this about others who have checked my eyes, I recommend him frequently. 15 years and I come back to see Dr. Tran!
WORST experience ever! Complete ripoff! – NEVER go to this place!! They overcharged me and my insurance co had to call them to get my credit card reimbursed. The glasses are the WORST I have ever had - the lenses don't fit the frames. My prescription was wrong and I had to go back for a re-exam. There are too many people and you are herded through like cattle.
You have my business from now on. I can really read with these glasses.
The people were friendly and polite, most spoke with an accent, but were not too difficult to understand
The staff, other than the woman "in charge", are delightful, knowledgeable
As for communication... I had no problem understanding anyone there. Everyone seemed polite and pleasant. The doctor was fantastic with working with my husband who is deaf. Although it was like buying a car... I felt the doctor was professional and staff friendly.
No doubt, the exams and products are less expensive than other places, thats why so many people go there
Hold on to your wallet! – I came in with a coupon for an eye exam, two boxes of contacts, and a pair of glasses for $139. I thought it was a great deal so I booked my appointment with excitement. I arrived five minutes early and signed in. Ten minutes passed, then fifteen. I was finally called back twenty minutes after my appointment and was taken in the back where there were four other people waiting for the same doctor. He finally saw me and rushed me through the exam. He then put my new contacts in and didn't even wash his hands after touching all the equipment!! When I went to pay, my total came out to $240! VisionMax gets you with all these little fees, is a dirty office, and the employees speak Chinese back and forth to each other!! It sounded like a great deal when I got the flyer of coupons in the paper, but by the time I walked out, I would have much rather had my terrible vision than dealing with the staff at VisionMax.
Edit>> I didn't even mention the fact that they told me my contacts and glasses would be ready in two weeks and it ended up taking five. They did not call me when my glasses and contact came in, I had to call THEM!
I have been going here for over 10 years and yes you have to wait a while even though you have an appt. but it's affordable and I have never had any problems with the quality of the products and I always pay what either the coupon I take says or what they quoted me before my appt. I will continue to go for my glasses and contacts alot of my friends go also
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