Orlando >Automotive Sales & Services > Images Auto Spa
4007 E Colonial Dr, Orlando, FL | Directions 32803-521128.553968 -81.334760
Mon - Sat 9am -8pm
Sun 9am - 6pm
Neighborhoods: Colonial Town Center, Northeast
Perfect – My car looked better after the wash then it did when I bought it. The windows were perfect. The staff worked non stop, even thought it was steaming hot when I was there.
Great work by nice people.
Will never go back. – I'll never use that place again. Management was on the defense the minute I got someone on the phone to resolve the issue. I have made it a point to inform others today about my experience there, only to have them say they have had the same experience. That place used to be so much different, but apparently times have changed, as has the quality of workmanship.
BEWARE.....owner is RUDE – After being unsatisfied with a car wash where basically my car was left to dry by itself (forgotten) my boyfriend came back to complain with the manager and ask that our monthly membership be cancelled. Two days later the supposed owner calls me at home using four letter words, telling me to have my boyfriend "call him and settle it like men"....saying "if he (the owner) had been there my boyfriends life would be on the line" for voicing his complaint. The entire conversation I stayed calm and told the manager how unprofessional and un-businesslike he was being...he continue to try and get me to have my boyfriend come to the store and I continued to say no and that all I want is a canceled membership. He then hung up on me and threatened to call the police.....what? Is this guy for real? In general (besides the one time) I never had a bad experience there......but I suggest people think twice...because if you ever have an issue....this is what you will get from the management.
Best Wash – I think their great! Service, service, service my car looks great and this place is cool. I like the free wifi.
What a bargain – I am a account member at Images, what a great deal. It is the best deal to keep your car spottless I have ever found. To think that someone lose this for $2 a month "That's Stupid" I wash my car 5-6 time a month for $30 that's $5-$6 a wash and they vacuum, clean the windows and wash the exterior including the wheels. Stupid guy to give that up, I've paid $30 for one wash that wasn't that good, not the case at Images they do great work for what looks like half of Orlando when I'm there getting great service with a smile. Sorry Stupid, this wash is the bomb at great prices.
Club members beware – I participated in their club plan which gave you 10 washes per month for $30.00 per month and offered discounts if you had more than one car enrolled. I had two vehicles placed on the plan in February and was suppose to get a reduced rate of $28.00 per month.
When my credit card was being charged $30.00, I asked them to please correct this. I was given the name of Mayra and advised that she would contact me. This was in March 2007. After she did not call me, I again asked that she do so and even left her several voice messages to please call me. I even submitted to them copies of my Amex statement showing them the discrepancy. Finally, I asked the manager Gary (late May) to please have her call me. That afternoon I received a letter stating "It is our understanding that you have continuously complaint [yeah, they can't even spell] about your account...Unfortunately, your complaints have led to cancellation of your account".
My advice is do not use their services, especially if a credit card is involved. I wonder if others have been overcharged and if so, how many people have been overcharged and not even noticed it. Therefore, if you are a customer of theirs, I suggest that you check your bills and see if they overcharged you. If they did, you have two options, (1) keep overpaying or (2) ask for what is rightfully yours back, and then find another car wash service because you'll be cancelled. I attempted to call a higher authority, but (big surprise) none of my calls were returned.
Best in USA! – Best car wash I have ever experienced - having used numerous washes throughout the Southeast U.S. and none compare!
Exceptional value and results!
Too bad the staff changed. . . . . – Me and my wife used Images for 9 years and became club members. The service was great and the pricing very good, staff was friendly and they treated us well. After a time we got to know them and they us, we treated them well and they in return made us feel special and not 'just another customer'. Sadly in the last 6 months there have been major staff changes which have reflected on the customer service and quality of work. We maintained our membership hoping it would improve, but alas it was not the case and I have just cancelled our account. I have not found anywhere else that can beat the price, but even with the very good price the service is way below par and the friendliness is no longer there. It used to be fun to go to the car wash and chat with the regulars - oh how I wish he had kept his important factor HIS STAFF. Bad call man. . . . .
The Wash – This is the most comfortable car wash I 've ever used and I've used a few. Clean, friendly and really fast, I hardly had time to pay when my car was done. I don't know what they use cause boy is my car shining. I think this is the place to take your car.
Missed some area – It was cheap but maybe they should slow down a little. there was a lot of wax that wasn't buffed out.
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