Orlando >Automotive Sales & Services > Nix & Black Automotive
421 N Orange Blossom Trl, Orlando, FL | Directions 3280528.548330 -81.397210
Neighborhoods: Callahan, Northwest
Poor service, bad attitude – I'm very disappointed with the level of customer service. The manager was very rude about payment, wouldn't accept payment over the phone and demanded I pick up my car immediately. What company in 2012 doesn't accept credit card payment over the phone??
When I picked up my car he had a real smart ass comment to make about my audi and mocked me saying "Well I was considering getting and audi for my daughter, I'm sure glad I didn't". As the age old saying goes, "if you have nothing nice to say, say nothing at all". I would not recommend this place unless you want to be ripped off and insulted.
avoid this place – I guess location should have alerted me as to the quality of the service. I had the unfortunate luck of having this place recommended for my repairs by an adjuster. I will be brief. I was diagnosed and told $480.00 for repair and paid it. Now I have more noise's coming from steering than before, and the original problem of the steering not returning to neutral is still not repaired. I can change parts all day I needed a mechanic. When I questioned him about the noises in my front end I was told. "I drive a chevy truck and it sounds normal to me", I wish he would have told me that he knew nothing about Honda cars and couldn't diagnose my problem because of his ignorance to how their vehicles are built.
I will add that Nick could care less about a customer. If you beg him to look at your car outside he still won't. He is the worst example of customer service I have EVER encountered. Once I have a qualified repair facility repair their work I will be taking them to small claims court.
Underground alignment machine is the best in Orlando – I had my 1999 Chevrolet Camaro Z28 aligned at Nix and Black after being turned away from The Magic Mechanic and Firestone. For less than $100, I received an alignment that would've cost me twice as much at David Maus Toyota. The price was very reasonable given my car's aftermarket shocks, lowering springs, and coilovers, body kit, and plus two, staggered wheel and low profile tire combination.
Honest service; solid work; reasonable prices – I've been going to Nix & Black for at least 20 years. They are honest and do great work -- only people I trust. Owner has also given me some good reference for other automotive repair shops. Good business people usually recommend other good businesses!
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