Pasadena >Food & Dining > The Cheesecake Factory
2 W Colorado Blvd, Pasadena, CA | Directions 9110534.145756 -118.150480
M-Th 11-11, F-Sa 11-12:30, Su 10-11
Neighborhoods: South Pasadena
Great place to eat, hate the wait – I really enjoy dining here. I love the fact that they have such a different variety of food on their menu. You can order anything from an appetizer like buffalo wings to soup, salad or pasta. Their cheesecake is also incredible. My favorite item here is the Santa Fe salad. The one draw back about it is the fact that there is usually a long wait to be seated. However once you are seated the service is really friendly.
Going downhill, and R O A C H E S to boot! – My husband and i have been frequent patrons of this Cheesecake Factory over the last few years, and I have to say it's gone seriously downhill. The wait wasn't bad, but then again we showed up at 10:30 on a Saturday night. When we got seated our waitress was very sweet and accomodating, and we requested mojitos as our drinks. Come to find out that they had run out of mint....strike one. We ordered our food, steak diane for my husband and chicken madeira for me, and when it came it was less than what we had come to expect from this restaurant. My husband's steak was undercooked, and my chicken was severely lacking in flavor....strike two. We ate it anyways as we had somewhere to be and had no time to send it back and wait another 30 minutes for more food. So before we left we used the restrooms....and yeah you guessed it!...strike three! As I was doing my business in the women's, I look down and there's a big r o a c h (did you know citysearch doesn't allow you to use that word in your review? haha) crawling towards my foot! Talk about freaking out....I screamed and smushed it, and then realized how close we were to the kitchen. EW. Being completely grossed out I told the waitress whose reply was "oh yeah we're a big restaurant so that happens, we do use bombs though." WTF?!?!?! My husband told her that the men's restroom smelled like Raid and she found that pretty funny....we didn't however. Apparently according to her the manager was on break and not available right then, and hasn't been available every time I've called back...he must also be SO busy that he can't return calls. Go figure. We won't be back here...that was just too much for me and I get nauseaus when I think about it. I could have forgiven the crappy drinks and food once, but b u g s (you can't use this one either?) crawling towards me? No way. Stay away from here, you might get more than you bargained for in your food one night.
Great Place – I have to agree with what the other reviewers are saying. Great design, Great staff and atmosphere. As you walk in to this place, you can't help to notice the detail and effort in building this place. Staff is great, however do NOT go during peak hours. Service great off peak hours, absolutely horrible during peak hours. You may end up waiting a lifetime for your food but you get good portions. The chocolate chip cookie dough cheese cake is awesome!!!
Great place , Great food, Great atmosphere, LONG waits – Great design, Great staff and atmosphere. As you walk in to this place, you can't help to notice the detail and effort in building this place. Staff is great, however do NOT go during peak hours. Service great off peak hours, absolutely horrible during peak hours. I didn't get my food comped after waiting two hours of waiting. Server ignored it and didn't even notify manager. Food is decadent and great portions.
Worst Cheesecake Factory in SoCal – I've been to 5 different Cheesecake Factory's in SoCal, by far, this is the worst! The wait is horrendous. If you go on a Weekend night, forget it, 1-2 hour wait. Service is consistently awful, hostesses have been rude. The food is average, but way below the quality of other Cheesecake Factory's. Parking is only in structures or valet, which is also slow. If you must have Cheesecake Factory, take a drive and go somewhere else. The original one in BevHills is usually good.
Please Explain To Me Why People Eat Here!! – OK. This must be the place for the "masses." The food is GROSS. The clientele is GROSS. The interior is BEYOND GROSS. Like a Vegas restaurant. I don't get it. If you want a huge portion of BAD BAD BAD food, then waddle on in to the Cheesecake Factory. I mean, even the Cheesecake is DISGUSTING. SO SWEET AND INAUTHENTIC. This is not New York style cheesecake, this is cheesecake with Snicker-Bars in it. Just say NO to the Cheescake Factory!! You can do it!
Awesome chain! – The Cheesecake Factory, is, hands-down, one of the best places to dine. I happen to enjoy the Pasadena location, because it is close to my gym, and it is among Old Town's shops.
You've probably enjoyed your experience there as well. The menu is extensive, the decor, tasteful, and the prices, competitive. The only negative thing I'd have to say is that waiting can be a problem, on busy times, like weekends, and dinnertime on popular weeknights. All in all, 5 stars!
Crowded – I have to admit, I hate that I love this place. The place is too crowded, the seating is terrible, and the wait times are tremendous. That said, it's reliable fare. I find the entrees and salads to be overpriced so I opt for appteizers; appetizers there are fantastic. Thai Lettuce Wraps, Grilled Artichoke. Yum. If only they could get the interior design and ergonomics of the seating under control. I have beeen to many Cheesecake Factory Locations and they all have this in common.
Fantastic eatery – I absolutely love this Cheesecake Factory. The servers are always personable and friendly. As everyone knows, the menu is practically a book. I find it hard to decide what to eat for everything sounds so scrumptious. Every dish I have had there has been up to my expectations. The desserts are to die for! The only con I have is that they do not accept reservations, so the wait can be up to an hour during busy hours. It doesn't help that the front entrance is cramped and the restaurant is situation on a busy corner in Old Town Pasadena.
It's the PITS! – This is the worst cheescake factory in America!!! Do not go here, you will hate it, especially the service, or lack of it! The wait is ridiculous and the food below average. Go to another city if you crave cheesecake factory, this place is venomous!
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