Orlando >Food & Dining > Wild Jacks Steak & Bbq
7364 International Dr, Orlando, FL | Directions 3281928.454925 -81.470941
Mon. - Sun. 5pm - 11pm
Great Food, Great customer service – This was our first visit to Orlando, and we felt like we were back in Texas when we walked into Wild Jack's. I had a good time with my family in this place. They have great food, great service, and even a pool table. Our server was from Brazil, host from Eastern Europe, and it felt like I was in an international restaurant. This place is on a street called International Drive, so I suppose it makes sense. My family and I felt very relaxed and enjoyed our meals here on several occasions, and if we get to go back to Orlando we will be sure to stop by this place again.
My Birthday – I was in Orlando for the first time on Vacation, holidays and birthday rolled into one. I had a great time. Went to the parks and just enjoyed the weather. It was a bit cold, but still not too bad. I had the best birthday ever! I wont bore everyone with all the details, but I the Mickey ears now. LoL!! Anyway, for dinner we went to Wild Jacks and if you love John Wayne then you will be in heaven!! It is like walking into a big barn!! There are so many dead animals hanging around that I felt like I was back home. The food was amazing and the staff was really fun. I had the gator bites to start. That?s new even for me. Then we had ribs with a loaded baked potato. Then I had a chocolate cake with more chocolate chips on it than anything I have ever seen!! It was the perfect birthday cake. Now all I have to do is find on my own. Oh, and they had to sing and make me blush, but I think it was so fun. I had a really good birthday, and this place was the perfect way for me to end the day, and go onto party the rest of the night!!
best ribs – Just got back, and we had a great time. The food was amazing. Come hungry cause the portions can be huge!! I had my steak cooked to a cajun style, not on the menu, but you have to try it. They were really nice and did my special request with no extra charge or anything. The tip is already included, but I had no problem paying. The servers were very interesting, they have kids from every part of the world working there.
Go Somewhere Else! – We went to Wild Jack's last night after a day of fun. We were HIGHLY disappointed. We came in for the $9.99 steak and seafood special. The steaks were the leftover cuts of good steaks. They were horrible. Full of gristle, and absolutely no seasoning. The seafood option was some fish I had never even heard of - and I am a dedicated "foodie".
My husband ordered the chicken tenders appetizer. Half the plate was undercooked, while the other half of the dish appeared to be chicken wings that were overcooked. It definitely was not the "chicken tenders" that you think you are going to get.
The bathrooms were nasty. They smelled like sewage. There was no changing table to use. A waitor told us to change our child in one of the empty booths.
The servers could barely speak English, and were obviously not trained servers. The prices were extremely high, and the food and service came NO where near the pricing. (I.e. I go to McDonalds, I get what I pay for. I go to the Rainforest Cafe - I pay top dollar for quality food and service!)
You are REQUIRED to pay 15% in gratuities and it is already put into your bill before you even receive it! Regardless of whether the service was worth 15% or not.
We advise the locals and anyone coming to Orlando to visit to steer FAR, FAR away from Wild Jack's!! Don't feel like us that you could have gotten a MUCH better meal somewhere else for FAR less than what we paid! We paid $80 for 4 adults, and only paid for 3 dinners and drinks.
Avoid at all cost if you value your health – If I could rate a '0' starred restaurant, this would be it. This was by far the worst dining experience I have ever had. Granted, I had tried it once before and thought that it was ok. But after last night, NEVER again.
A friend and I went together. We were seated promptly and then noticed the table was sticky. The waitress was polite and took care of it and we started off with an appetizer of potato skins. There were 4 on the tray and as we opened the first, we noticed that they were a little brown, pobably overcooked. As I cut into the last one, notice that it wasn't the cooking, but the potatoes were spoiled. The last one was almost black and oozing... YUCK! I politely sent it back and asked for a replacement. They replaced it, but with another spolied one.
After setting that to the side, we got our entree, before the side salads ever arrived... The NY strip I had turned out to be a fatty cut of Sirloin that was charred. The T-bone my friend ordered was well-done, which was ordered medium-rare. He sent his back... They re"cooked" his... it was barely even touched by the grill. Not even rare - tar-tar... Then we both had mashed potatoes with our meal. The potatoes were brown and spoiled.
I called a manager after explaining that the server was polite and friendly, but the kitchen had some problems. They sent out a manager who appeared 15 years old... Who started off with an attitude... I politely explained the food problems and that I expected this to be fixed or we would not be paying for the meal. She refused and then actually started screaming at me in front of her other customers. Finally agreed to discount food items by only 10% after sending me SPOILED FOOD!!! Then ran the charge for the full price anyways....
I called her manager the following day with no recouse... I had to have my bank reverse the charges...
Avoid at all cost – This is the first restaurant review I have written. I feel compelled to advise others of how horrible the food, service, cleanliness and honesty at Wild Jacks is. We went on a Thursday evening at 7:00 p.m. The restaurant is very large, but few tables in one corner where we were seated were occupied. I immediately noticed that the table had a "tacky" feel to it. No waiter came to the table for our drink order for almost half an hour. No water was served. When the Cokes arrived they were watery and flat. The waiter who took our order for two 10 oz. fillet dinners did NOT write it down?he went from memory. There was no soup, salad or bread served. It took an hour to get our meals. Both 10 oz. fillets were supposed to be medium, but one was well done and the french fries were cold. The second 10 oz. fillet turned out to be LAMB CHOPS! The waiter actually insisted that I take the lamb chop order even though I do not care for lamb. He finally agreed to reorder the steak. Not a minute after he walked away from the table I followed to remind him that I ordered the fillet WITHOUT seasoning. A few minutes later he returned to the table to tell me that it was too late, that the fillet had already been seasoned but they would WASH it for me. I canceled the steak and wound up with a baked potato swimming in margarine that had separated with the oil floating on top, which I did not eat. When I got the bill I had been charged for two meals?plus a tip. I just paid it and we left. Needless to say, we will never return and I hope anyone who reads this does not go there either.
I used the reviews to make my decision on going to this restuarant. I like trying new places all the time. My first impression was to leave, we arrived around 8 PM and there were only 5 tables of people eating on a tuesday nite. This implies to me it isnt busy, therefore, maybe a good reason. We were tired and stayed anyway. My wife ordered the prime rib, I ordered the sampler. the prime rib for $17.00 was very thin and could not have been 8 ounces. It comes with a potato...nothing else..if you want vegtables, bread anything else..it is extra. To me for 17.00 it should be a complete meal..certainly with bread. It also took over 30 minutes for our meal to arrive...mind there were only 5 tables being served. It took about 15 minutes for our drinks to arrive..simply a beer and glass of wine. Now my sampler...the ribs were great, but my steak was about 1/4" thick and was cooked on one side only. I cut into it and saw it wasraw...not rare...raw...it had not been cooked on the back side at all. I had no choice but to send it back...It was only 2 minutes and she brought it back...all they did was put it on the grill to show marks on it...it still was not cooked.. at this point we just paid our $70.00 and left. This was extremely overpriced as far as I am concerned. Also..be sure to be aware that a 15% gratuity is added to ALL parties of one and above. that is not a typo error. Every check is charged 15% even for one or 2 diners. Needless to say, I will not return.
Where is the inspectors? – OK honestly I have never been to this Resturaunt. Yet my girlfriend just started working there. She hates the place. She told me how they don't clean things properly. The bathrooms are NASTY. In the kitchen discusting. Incets roaming around. Also when a customer orders a steak and dosent think its good enough the owner has been seen cutting it up and putting it on the side for some nachos to serve to others. So why is this place not shut down? On her first day there a man from the department was there. So now the Department guy was an idiot or they are paying him to not close him down what do you think?
avoid at all cost – when my friends and i were looking for something to eat in Orlando, we found a restaurant that wasn't busy on a Friday night. well there is a reason they weren't busy. half the dining room was closed and the other half was only half full. the service was very slow and didn't know the menu. the food took 35 min. i had 1 glass of water for the whole meal, no refills. the bathroom was wet, dirty, and most of the equipment was broken. hand drier, toilet seat, door, sanitary seat cover holder, divider of the stalls, all broken. while we were there, a couple came in and sat next to us. after no one greeting them in 10 minutes, they left. and to top it all off, the menu said a %15 gratuity will be automatically added to the bill. slow food, bad service, bad environment. well they did have a putting green in the place, i liked that.
very bad ---do'nt waste your money there. – I must say that this restaurant needs a whole lot of work
I paid $35 tonight for some lamb chops the menu says around $18 and some change.
well after 1 glass of ice tea and the waitress adding her 15% cut which I did not ask her to do that at all??
to the ticket it came out to be around $35.
I never asked the waitress to add her 15% cut to this ticket I was eating all by myself
the food was badly burned too and the fries was soggey sitting in grease too
DO NOT GO TO THIS RESTAURANT
I hope they close this place down soon.
this place was such a waste of my money!!!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Wild Jacks Steak & Bbq on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.