Orlando >Food & Dining > Cattleman's Steakhouse
8801 International Dr, Orlando, FL | Directions 3281928.438153 -81.471690
Mon. - Sun. 5am - 11pm
My wife and I went to Cattleman's for our anniversary...what a horrible mistake! We live in Orlando, and eat out often, so we wanted to try a new restaurant, and found Cattleman's. We walked in and immediately enjoyed the scenery and style of the place. However, that's pretty much all that was good. Our server seemed like she didn't want to be at work, and was hardly looking at us when speaking. She also didn't mention any of the daily specials (we heard about the specials from another server who was informing other patrons about them.) Throughout the visit, our server was barely around, leaving us with empty glasses a few times, (she also didn't take our drink orders until about 5 minutes after we sat down. She came over and said, "I'll be back to get your drink order" then left for a few minutes.) If we needed something, we couldn't get it in a decent amount of time, because she was MIA. We ordered our meals, and my steak was over-cooked. The fries and the mashed-potatoes on her plate were cold and a VERY small portion (an ice-cream scoop serving). After we were done eating, (again, the drinks were not refilled for a while), I asked for a box, eventually it came. We sat at the table for a little more than 20 minutes after finishing the meals, and had no service. We finally got the bill, and a box. Our server didn't even pick up the check when we were ready to pay, another worker who happened to walk by and see it said, "Is that ready to go?" Which I said yes, and he was gracious enough to take it. This was probably the worst experience I've had at a restaurant in my life, and it also happened to be the most expensive meal I've paid for in my life. This was definitely not worth the money nor time spent (over two hours in total). I'm very disappointed in this whole thing. I contacted the manager (Bill Brown) of Cattleman's after this experience, and he emailed me back asking to call him. After I called him, he said that he wanted to send me a gift card to have us back there. After waiting two months, the gift card never came. I contacted him a few times about it, but he just ignored me. This event happened in March, it is now the end of June, and I have yet to receive a gift card or even get a response from Bill Brown. I contacted the BBB about this, and he didn't respond to them either. I will be contacting the Florida Department of Business and Professional Regulation as well, and will be writing reviews on other websites so people don't make the same mistake as we did. I didn't expect anything from the manager after writing him, but he offered the gift card to us, then he lies and ignores me. Work performance trickles down from the top, and it shows at Cattleman's.
Kudos !! – The service was impeccable and you guys actually know how to cook a steak!!
It was :) – We live in W. Melbourne, but often travel to Orlando. We decided to stop in and dine and had an excellent time. Our server Roxanne was very friendly and cordial and the food was superb.
Awesome !! – I went in there earlier this year, and it was the best steak I have had in years.
Keep it up !! – While my husband and I were recently in Orlando on vacation. We drove by and decided to have dinner at Cattleman's. The food was so good, we came back the very next evening.
The steaks were fabulous and our server, John, was awesome.
Wonderful Dining Experience!! – The steaks and wine were superb. Our server, Johnny V. was awesome. This experience has renewed our faith in the steaks of I-Drive.
Excellent – My wife and I drove by while on vacation and decided to stop in.
I must say best ribeye I ever had. My wife's chicken was also excellent. I would recommend to a friend, without question.
Keep it up!! – The steaks were perfectly seasoned !!!!! Very flavorful!! Absolutely, positively, without a doubt would recommend to a friend.
Stay Far FAR Away – The menu does not say 'no substitutions', all steaks come with potatoes and ratatouille. I asked for a corn on the cob instead of the ratatouille for my 9 yr old daughter who ordered an adult NY Strip meal. I asked for mushrooms instead of ratatouille with my fillet. The cook said he could not do that b/c the owner was in! I asked to speak to the owner who said the cost differential on the corn would not allow him to make that substitution but I could get the mushrooms. He would allow my daughter to get onion rings instead of ratatouille. I was told that 'medium' was still bloody so I ordered the NY Strip medium well and the fillet medium. 45 minutes later out comes dinner. My fillet has no potatoes and is well done, no pink inside at all. My daughter's plate has no onion rings but ratatouille which has run all over the other food and her steak is bloody and raw in the middle! Already 9:30pm, we could not wait for any more meals to be cooked, the OWNER apologized but would not comp or discount the meal. We will be headed back to OUTBACK!
Great Steaks and Value – We came in after visiting auto show and we were very surprised. Was going to go to another place but they were closed for the Holiday. The steaks were perfectly cooked and melted in our mouths. The wine list was surprisingly affordable and the staff was very nice.
Great place in the mix of a bunch of chiains!
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