1490 E Buena Vista Dr, Orlando, FL | Directions 3283028.369031 -81.524294
Neighborhoods: Lake Buena Vista
Good Food Bad Charges – Went to HOB located in Pleasure Island, Downtown Disney - Orlando, FL> with my wife. Food & service was great. Charged my bill and left a cash gratuity. When I got my charge statement they added another 20% TIP on top of the charge. Called manager, he said it's routine because many people(tourists) don't leave tips. he will remove the excess charge. He also said he gets calls about this every day. I called corporate in CA. they were suprised and will investigate. CHECK YOUR CHARGE STATEMENT
I was worried! – I went last night to The House of Blues to see Cinderella and I was a little hesitant because of the bad reviews but I gotta say it was awesome...the employees were fine with me...beer prices were what I would expect to pay in a strip bar but it is the show you are paying to see so with any show will be higher beer prices in any venue you go to. Bottom line...it was awesome and I will go back again. Sorry guys to the ones at the bottom who had a bad night. Cheers to House of Blues employees...you are awesome!
Perfect Concert Venue – If your favorite band happens to be playing here, consider yourself very lucky and get tickes quickly. It is very small for a concert venue so there is not a bad seat in the house an it is all general admission. Do get there very, however, because some seats are better than others, make sure you can get down below.
CONSIDER YOURSELF WARNED!!!!!! – This place is a scam. Take it for what it is - all of those who rated this place anymore than a 1 star were lucky they weren't picked out to be scammed. I went there on Vacation - my mother has a timeshare - and we went out to Pleasure Island one night. I was having a good time and got set up. The security guards kept telling us we should go to House of Blues. We went; the manager ( didn't know at the time) was an ass. After paying to get in - he had us aggressively pushed out of there and then I got jumped by 4 UNDERCOVER police officers that never told me they were cops. I am a young woman in my 20's never been arrested and no criminal record. I was arrested for TRESPASSING (never went on the property again after being pushed out), RESISTING ARREST WITHOUT VIOLENCE! (never was told it was a police officer who was telling me to come to him when i screamed that this place was bogus) and DISORDERLY CONDUCT (their reason is that I was drunk. Was never given a breathilizer or alcohol tests and I remember everything!!) To make things worse, it just so happens the house of blues "LOST" the video tape of me getting pushed down by 4 "cops". I was covered with bruises and cuts!!! I have been victimized and it has been a nightmare ever since. I spent the night in jail where there phones wouldn't let me call out to call anyone, the police wouldn't tell my boyfriend where I was and warned him to get away of he would get arrested as well, I was searched head to toe, stripped down to nothing, wasn't told anything that was going to happen, and treated like crap. When my mother went to Pleasure Island to find out where I was the security officer stated that he ran my record and saw that I had no prior record. THIS IS A SCAM...BECAREFUL! ITS BEEN A NIGHTMARE - I'm out thousands of dollars, having a hard time getting a job because when my name is searched my mugshot is the first thing that comes up, and I have seriously been traumatized from it...it's too bad that Disney allows this to take place on their property.
I know this seems like there has got to be more to this story...but do some research, these charges happen all the time!!! BECAREFUL!!!
Over crowded and terrible security – I saw CAKE tonight at HOB. It was incredibly overcrowded and extremely hot. The place has a dank appearance and feel, it's not classy like the hard rock at universal. It definitely needs a makeover to compliment the other shops at Disney.
The upside was the sound, it was awesome, however the security guards were wieners.
All in all I don't think I'll go back to HOB unless Bob Marley or The Beatles are playing, which is highly unlikely.
This venue verpriced, too big, and too big for it's britches – Wow, is it me or have the prices for HOB go up over the past couple of years? And even when advertised price is seemingly reasonable, you still end up paying a lot more after the venue hits you with all the hidden extra charges. Even for tickets purchased at the venue's own box office weeks in advance.
The girls selling beer to the people standing in line are the only HOB staffers who are not indifferent and downright rude. All patrons are treated like dirt because the venue is the only somewhat decent music venue of it's size in the area. So no matter how many people get alienated by the staff, more will always show up and pay through the nose for the pleasure of standing in line for hours, waiting an extra hour in the hot sun or freezing rain because doors never open on time. If the band puts you on the guest list, you get treated like dirt too. To the HOB staff ALL music fans are created equally unworthy of basic manners and basic human kindness.
Horrible Management and staff!!! – Okay so im posting this to warn everyone about the Orlando house of Blues security. Last Monday i attended the Smashing Pumpkins show at the house of blues with my girlfriend. Im 22 and she is 20 and i went to the bar and bought myself a beer. I went back to her in the crowd and we met some people and i got a little buzz going. Then i let her hold my beer while i went to use the restroom. When i came out and went back to where i was in the crowd the people we had met told me some lady took her outside for holding my beer. So i quickly got to the front door and told security i needed to leave and find my girlfriend because they just threw her out. He told me i had to go out the back way. When i got out there i saw my girlfriend having an intense argument with that lady and i asked the people that were standing around what exactly happened. at that moment a large man approached me being very aggressive and telling me i needed to the f*** get out of here. i tried to explain that we drove 5 hours just to be here and she wasnt drinking she was just doing me a favor and holding it while i took a piss. our argument went for maybe another 2 minutes and that point he grabbed me and threw me to the ground and got on top of me. then a cop came around the corner and automatically arrested me! the lady claimed that my girlfriend had hit her so they are charging her with trespassing after warning & battery and they are charging me with trespassing after warning. They rob you of your money and then throw you on the ground and have you arrested.
Awful Staff and Customer Service, Horrible Security – The House of Blues in Orlando was the worst venue I've ever experienced in all of about 30 shows I've seen in my life. I've been to two shows at this venue (Britney Spears, and most recently The Used), and though the bands and artists rocked the house, the AWFUL staff ruined the entire experience by lying and deceiving fans. At one point, in the pit, I busted my lip bleeding everywhere, the rude security through me into a locked room after pulling me out from the pit (I had no part in a fight, it was an accident by a rude concert-goer's elbow). Then dragging me to a corner, shone a flighlight into my mouth and declaring "it's not that bad", and told me to wait upstairs, while carrying towels of blood. Then after every Used concert I've heard about they do an open meet and greet with fans. The band themselves Twittered about letting fans bring cameras an welcomed them to. The venue's policies however, stopped the hospitality by confiscating everything from cameras to sharpie markers. The band was obviously upset, and it shone in their performance. The venue made money off of the fact you had to PAY for this particular meet and greet and only granted 35 passes to it. This was not the band's policy. It was the venue trying to make a quick buck.
I will never return to this venue, after being treated so poorly and spoken to in such a condescending way.
HOB awful customer service – I was treated so horrible by the HOB ticket office. They are so rude and offensive. I have never seen a more unproffessional disply in my life. I was yelled at and ridiculued by both the employee and the manager while I was inquiring about tickets. I have many shows there but this has put a very bad taste in my mouth about this venue, don't deal with the box office unless you want to be ridiculed for asking a question and yelled at. Go somewhere where they know how to treat customers and run a business.
Crazy Policies!!! – I just heard about a concert coming to HOB and wanted to take my toddler because he loves the band (Ralph's World). I of course assumed that he would need at ticket at 2 years old. When I went to by the tickets the lady informed me that I would need a ticket for my other child who is ONLY 4 WEEKS OLD. I asked why and she said it was because they need a count of everyone in the building. Therefore, my 4 week old son would need a ticket at the same price as every other person in the building even though he won't have a clue what is going on. We have been to another concert for children recently and they printed out a ticket for the baby, but there was no cost, it was simply for head count. HOB is using the head count excuse as a way to make more money. I will not be attending this event or any other event there.
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