940 S Harbor City Blvd, Melbourne, FL | Directions 3290128.094875 -80.610839
Depends on what service and who you are getting! – you need to know who you are asking for if you are getting a service. I have been going to this place for a long time because i have a friend who works there. they are very good when it comes to massage services. how ever the worst service you can get is manicure and pedicure. it is so expensive and the cheapest mani/padi i ever got was much better than this. when it comes to waxing i had couple good experiences because i knew who to ask for but that person doesn't work there anymore and i haven't had a good waxing since then. And actually one of them burnt my legs and it took a year for those marks to disappear. I had a veryyyyy bad experience with my hair too. First, i was lied to, told me it was not a chemical and it was, ruined my hair and it took 3 years for my hair to go back to normal. i was so upset i was gonna get my hair shaved and get a wig but i had a very long hair and my heart couldn't allow it. on top of all that damage i paid them over $200 for them ruining my hair. After years later, i had a good experience with another hair stylist but she quit recently. so i don't get my hair done there anymore. I never had a facial so i can not comment on that. I hope this helps everyone because i wish someone told me about these things so i would make better decisions.
Condesending rude and pushy – WOW! What a completely horrible experience!!!! I have never in my life been treated so rudely. Kathi the nail tech was more interested in upselling me than how I was made to feel. She is rude, pushy and crass, not to mention, my pedicure was mediocre at best. I will NEVER go back to Essentials....I left my pedicure with Kathi feeling insecure, put down and insulted...I cried the entire ride home. Kathi should be in a training video of how NOT to deal with people. I have had many pedicures in my day....most make me feel relaxed and renewed...not this one....extremely disappointing....
Highly recommend – Wow- was WONDERFUL! I received a gift certificate from my husband for my birthday and all I can say is wow!
I had a massage, which was very needed (I have a 5 year old son!) and a facial, and my skin is glowing! :)
I also had a yummy lunch then a pedicure, which was one of the best I have ever had.
I cannot wait to go back. I would recommend this spa. It is not inexpensive, but is worth every penny.
The best of Brevard? I doubt it. – I was very disappointed with the service at this spa. Coming from a small town, I assumed the big town service would be stellar - not so. In fact, I felt like a number, not a customer.
First of all, I would like to say the only reason they didn't get one star is due to their atmosphere -it is a very nice place to look at.
And I had plenty of time to look at their waiting area, since they were 20 minutes late for my appointment. To make up for this, they cut my 1 hour appointment down to 45 minutes...and charged me full price.
I didn't get the full service, which was advertised as a full pedicure with "much massage". I got a basic pedicure, and if there was supposed to be much massage, it wasn't on my feet or legs - only from the vibrating chair I was sitting in.
The technicians had a visitor during our service, which made my sister very uncomfortable.
There were still rough spots all over on my sister, and her polish starting chipping off within a week.
I called afterward to express my concerns, and got the brush off from the receptionist. She said (and I'm not making this up) "If you got only 45 minutes instead of 1 hour, it's because some of our technicians are so fast." In my opinion, they were so fast because they skimped on the service.
I then e-mailed the site, which indicated they would contact me back. Never heard a thing, and it's been well over a month now.
Bottom line is that if this is the best Brevard has to offer, I feel sorry for Brevard.
Wonderful! Highly recommended! – Received a gift certificate from my family- Had several services....LOVED IT!
They have steam and sauna in the womens locker room. It is beautiful. My facial and massage were
soooooooo relaxing. Ejoyed my time. The staff were very professional and friendly.
Ended with a mani and pedi. Loved, loved, loved.
Did I mention I loved it?! I can't wait to go back!!
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