901 Phippen Waiters Rd, Dania, FL | Directions 33004-382226.039005 -80.150106
7:30 AM 7:00 PM Sun to Sat
Neighborhoods: Dania Beach
What a great company! Bob, the technican, was terrific. Louie, the dispatcher, called when Bob was 30 minutes out. I am so glad I called AAA Modern Air... you will be too!
Jed is a really well trained technician. He listens to my concerns and got the problem resolved quickly. He is surely reliable and knows what he is doing. I got to give props to AAA for having well trained technicians. I guess all I can say now is, "give the guy a raise!!!"
Jed Scatliffe is the best service tech anyone can ask for. AAA Modern Air is an amazing company that knows what they are doing and will treat you professionally. Very reliable and dependable.
I called on Tuesday because my A/C was apparently failing. Still worked, but was making weird sounds and didn't cool as usual. I spoke to Louie and he said the first appointment available was Friday morning from 9 to 12. I agreed. I called 9 AM on Friday to confirm they were coming. I was told by a lady that I was the 3rd appointment scheduled. I then waited, waited, waited. 11:45 AM got a call fro Louie to tell me he was "trying to help other customers" and he cancelled my appointment. Said he could send somebody later in the afternoon (until 6 PM) but not in the morning. First time in my life than an A/C Company cancels an appointment at the last minute.
I was super upset and intended to never use this Company again. Around 3 PM I got a call from Tony, the Supervisor, who apologized and told me that things happen...they got backed up and Louie thought that my issue was not so urgent. But added that he wanted to make it up to me. So he was going to send the best technician...the supervisor technician, and since my unit was still under warranty he would take care of everything at no cost.
Mike came at about 6 PM. Mike seemed to me extremely competent and knowledgeable. He used several instruments to check temperatures and pressures. He checked the Compressor and the evaporator. He noticed that there was in fact an issue with the A/C but said it could be several things. He called Tony and then told me that they decided to change the evaporator coil for a totally new one, at NO COST to me.
The next day Mike came at around 1:30 PM and worked very hard for maybe 4 hours. At the end I had a brand new evaporator coil. He didn't even want to accept a tip. The unit was now working perfectly and I had to pay nothing. Furthermore, earlier that day Tony told me that because of my initial disappointment not only I would not pay for anything, but he would also add one more year of a $150 maintenance program for free.
CONCLUSION: This Company initially made a mistake, but they surely solve the issue to my complete satisfaction and then some. I now highly recommend this Company. If you have any problem, call them and ask to talk to Tony.
good company – I purchased 2 trane systems from AAA Modern Air two months ago and it has been the best experience I have had with a contractor. The installation went perfect and they gave me the best package deal of anyone! My FPL bill has also went down comparing to the same time last year. Hands down great company!!!
Excellent AC Company – If you need to have your AC repaired...these are the guys to call. Needed help with my AC and they got a guy out right away.
Horrible Customer Service - fraudulent pricing – We were overcharged by $450 for routine service on our air conditioner. We got 3 estimates from 3 other companies to prove this. Whatever you do - DO NOT hire this company to repair your air conditioner. You will be overcharged for no reason.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of AAA Modern Air Inc on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.