Glendale >Beauty > La Salon
105 N Maryland Ave, Glendale, CA | Directions 9120634.146783 -118.253980
Neighborhoods: City Center
They called the police because a dissatisfied customer refused to pay full price for incomplete and inadequate service. But before that, and while they waited for the police to arrive, they called the customer and her daughter (me), Armenian-Americans who have lived in this beautiful country for over 20 years, “Gypsies,” reminded us that “This is America,” threatened to have their “Teamster friends give us a visit,” and wrote down the word “trash” on a piece of paper in our view. (I don’t mean to suggest that I stood there helpless; I gave them an earful even though I didn’t lower myself to their standards – no cussing, racist/derogatory comments, or lame insults from me). Need I say more? Perhaps not, but for the sake of exposing the absolutely obnoxious, unprofessional, and rude behavior of multiple employees there (who ganged up on us), I will provide more detail:
I called in to inquire the price of a mani-pedi, and was told $35 (I assumed this was a discounted rate for doing both, but later learned that their pricing sheet listed a spa pedi at $25 and a mani at $10). I made an appointment for my mom. During my mom’s pedicure, the employee complained multiple times about being tired. Her body language confirmed her discomfort and displeasure at having to do the work. She did a very poor job overall, and had to be reminded to finish a few toes. At the end, all toes got two coats, but several were patchy and uneven. Ultimately, the worst pedicure my mom had ever received. Before the manicure, the employee told my mom that she didn’t like to do manicures. Just what every customer wants to hear, right? So what can my mom do but request that she stop and that another employee start her manicure. The man at the front desk told her that no one else was available at the time and that she could come back in a few hours. My mom said she did not have time to wait and was not going to come back. He told her she owed $25 for the pedicure. I told him we would not pay the full amount for a pedi alone because it was not done well and we were expecting a packaged deal. He then said $20, which I still deemed unfair because half the job was done, and it wasn’t a good half at that. I told him I would give him $10, expecting that he might ultimately convince me to split the difference. What I got instead was an agitated and angry threat to call the police. I thought, “How desperate,” (among other things) and then said “go ahead.” Long story short, there was a huge scene -- a lot of loud arguing back and forth, police involvement, and they got their $20 (not because I thought they were right—or that the police settled the dispute appropriately—but just to put an end to the ridiculous ordeal). What a great way to do business, right? Meanwhile the customers already in the salon, and those coming in, had the pleasure of experiencing this dramatic scene. I’m sure most would have paid $10 just to see the show.
Wonderful Salon! – Pat is the best colorist I have ever encountered. I have never been so pleased with my hair before. The salon itself is very inviting. The staff are wonderful and friendly. I love this place, I'm so glad my friend recommended it. Prices are competitive and worth every penny.
Best Salon in LA county!!! – Gorgeous salon & spa with a friendly atmosphere, La Salon is certainly the No. 1 stop for all of your beauty needs and one of the best salons in Los Angeles county. The staffs are nice, friendly, caring, and extremely talented. I would highly recommend this salon to women and men of all ages from all walks of life. I absolutely love it! Check it out if you haven't yet ^__^
Friendly hair salon that does GREAT work! – I would definitely recommend going to La Salon for whatever your hair needs. My two girlfriends and I go there for all of our haircuts and we have very different hair, and we are all accomodated wonderfully (one of them has really curly hair even).
I recently decided to dye my hair for the first time and Pat helped me pick the perfect color (a blend between two colors) to compliment my skin tone. So far I've had this new hair for one weekend and I've already got tons of compliments from people in the mall, friends, etc. The strangers who complimented me even thought it was my natural hair color!!
If you were wondering whether you should try out La Salon, the answer is yes. I've been going there for at least five years and I love it.
Excellent!!!! – Pat was very professional and helpful, Everybody at the place was ver courteous and nice. I will recommend this place to anyone. Great job guys, keep up the good work!!!
Nice neighborhood salon – Nice and friendly staff, good neighborhood salon. I would recommend this place.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of La Salon on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.