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Jewelry >Richard's Gems & Jewelry
33 E Flagler St, Miami, FL | Directions 3313125.774205 -80.192881
Mon - Sat 10:00am - 5:00pm
Neighborhoods: Downtown Miami
Let me begin by saying that I know nothing about jewelry and my ultimate fear when shopping for an engagement ring was to get ripped off. Richard's was recommended by a long-time family friend and I am happy to say that I was beyond satisfied after buying my fiancee's wedding ring. Fernando and his team are experts not only in jewelry, but customer service as well. They make you feel very welcome and they take pride in ensuring that every customer leaves happy with great prices and honest service with a smile. If Fernando is not available, his entire team is very capable of assisting you and they are all willing to help. Pablo was very patient with my indecision and he took time to help me make the best decision for my budget. Hands-down, the best jewelry store I've ever been to and I've visited quite a few since getting engaged.
Best jewelry store around!!!!! They know what the customer wants and provide them with excellent service and amazing jewelry catered to your price and taste.
From service to pricing to expertise the guys at Richard's Gems & Jewelry know exactly what they're talking about and will do everything to make you happy. If you're looking for an engagement ring or any other piece of jewelry, this is the place to go!
"I recently purchased my fiancée's ring from Richard's and I couldn't be happier.
I was in the market for an engagement ring. My father, brother and a number of close friends had all purchased jewelry from Richard's and told me I needed to go there and meet with Fernando.
I live in LA and was a little nervous making such a large purchase from so far away, but the whole process couldn't have gone any smoother. When I was in town in October, I stopped in to meet Fernando. He was personable, professional and super helpful. He explained how he gets his diamonds, taught me all about the 4 C's and helped me pick the perfect ring. The rest of the process was conducted over the phone and via email while I was back in LA. Fernando sent me mock ups of the ring and we discussed options for the setting and how the diamond would be set.
My new fiancée absolutely loved her new ring! We had a small issue with sizing, and brought the ring in the day after we got engaged. We were helped by both Fernando and Pablo, who was just as professional and personable. Pablo saw us eyeing the wedding bands and told us all about the different options we'll have when we're ready to purchase them. He also took both of our ring sizes for future reference and let us try on a variety of rings. The best."
Thank you so much, Fernando. You helped make an emotionally draining process far less painful and stressful than it could have been, and I appreciate it sincerely. I'll be back for sure.
I needed to sell some family jewelry that had sentimental value but painful associations for me. On the advice of my appraiser, I visited Fernando at Richard's in the Seybold building. And I am so, so glad I did. Not only did he give me the most generous price of any other store I visited in the area, but he did it with compassion and sensitivity--two qualities I don't typically associate with trying to sell valuables downtown. The store itself is beautiful, clean, well-lit, and stocked with some positively breathtaking items. The staff are kindly and efficient. And unlike so many small business owners in Miami, Fernando genuinely cares about delivering good customer service and fair prices. As he told me himself, treating everyone fairly ensures return customers and good word-of-mouth advertising.
This is truly a beautiful jewelry shop in the historic Seybold Building on Flagler Street in Downtown Miami. A great jeweler creates an environment of expertise and trust - and the manager and diamond consultant, Fernando Schlaen, is as good as they come. People come from all over the world to shop here. If you want a great price on exquisite jewelry, this is the place.
Fernando, I am delighted that my long search for the ring has ended today with you at Richard's ...
Eileen, your friendly, patient and quick service will be marked as a memorable hallmark of the journey to the ring.
Fernando, I just want to thank you for leaving us in such good hands. Eileen was extremely patient and helpful. We were able to choose not only our wedding bands, but also a resetting for my wife's engagement ring. Is always a pleasure doing business with you and your staff.
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