2726 Ponce De Leon Blvd, Coral Gables, FL | Directions 3313425.746619 -80.258848
Tu-F 10:00am - 7:00pm, Sa 9:00am - 2:00pm
HORRIBLE SERVICE – Three weeks after my eye exam, my contact lenses were still not ordered. Spoke to the office staff 3- times and they still had not ordered my lenses, they acted as if it was the first time they spoke to me. They were never apologetic for their mistake and just acted dumb about the whole thing. I asked for my prescription and called my old dr. back to fill, they had my lenses in 1-day. Even though the dr seems professional, his staff is just a total joke, do not waste your time and money at this place.
Unacceptable Customer Service – Although in a nice location, the service at this clinic is unacceptable. I placed an order for contact lenses OVER a month ago, and have yet to receive them. They told me they would be ready a week after my eye exam, but this was not the case. After I called to check up on the status of my order, they gave me another date (which again was incorrect). To top things off, when they were finally ready, I went to pick them up and they were the wrong prescription! I have been back and forth with them for a while, and this is just unacceptable. My advice: go somewhere else. I won't be returning..
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