1302 E Las Olas Blvd, Fort Lauderdale, FL | Directions 3330126.119255 -80.129672
Neighborhoods: Colee Hammock, East
I will never recommend this store or go here again! I bought a dress from them and gave them all of my measurements. When I received the dress it was a size ten! I am a size two! Now I have to pay another 120$ to get it tailored !
Fantastic – You will receive the best service when visiting Victoria's Bridal Couture. The staff is friendly and the prices are fantastic. I have never had a bad experience shopping at Victoria's.
Best Bridal Store – I was in the store at the same time today as "emily c." and have a problem with her review. I was asked by the store manager to check online to see if emily c. was going to write a negative review as she was threatening to write one when she did not get her way. She is entitled to her review, but trust me, it is unfounded. So let me tell you about my experience wtih victorias bridal. They are wonderful to deal with and have been taking care of all my dress alterations. I still have one more alteration until I take my dress for my wedding next week and I couldn't be happier. They were so nice to work around my schedule and took the time to make some beautiful changes to my dress. I dont know what was going on with emily, but she really needs some help. I wish her the best in her marriage and feel sorry for her husband. I pick up my dress next weekend and am excited. Victorias is awesome......
Don't buy your Dress here!! Horrible – Horrible Horrible Horrible!!! The Worst customer service I have ever experienced! I bought my dress here and they lied about the arrival date of my dress. They lied about the alterations being ready. They treated me worse than I have ever been treated in my life. The girls who work here are snobby and the management is nonexistent! I really can't say enough bad things about this place. UNBELIEVABLY HORRIBLE!!!! I would give them negative 10 stars if possible. I wouldn't want any other bride to be treated as I was treated. One of the workers even admitted that she would not be happy with the experience of buying a dress at her store!
Worst Internet Help possible – I ordered my bridesmaids dresses online on June 18th 2011, they were Jim Hjelm dresses, which are made to order when purchased. I requested them by August 20th 2011. I received a phone call informing me that I had to send an internet request through their website requesting that they be delivered by August 28th, as they would not promise them any sooner and they had to have a request from me in writing or the dresses would simply not be made. I must add that I also paid the fee for a "rush" on this order. My wedding was September 3rd, 2011. My dresses arrived just in time for the wedding (4 days prior to the wedding with little time for adjustments), minus the garment bags I ordered. I have been trying to contact the company through e-mails on this subject since returning from my honeymoon, with no response. I called the retail store where they told me they have no access to the records of online orders and eventually hung up on me. I still have received no response from the internet site I have e-mailed three times. My only recourse at this time is to warn any one considering purchasing from this company is to do so at LEAST six moths in advance, and do not look for any customer support, timely or otherwise.
Awesome – Had a fantastic experiance and found the dress of my dreams.
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