21415 Roscoe Blvd, CANOGA PARK, CA | Directions 9130434.21979 -118.59834
M-F 9am-9pm, Sa 9am-8pm, Su 10am-7pm
Neighborhoods: South Valley, Canoga Park
From the moment I walked in Pete gave me the best service! He let me test drive the Journey and the Charger and was very patient with me through the whole process. I did not feel pressued or stressed during my visit. He was great at answering my questions and gave me a pleasant experience. He is friendly and very easy to talk to. I ended up getting a great deal! I would highly recommed him to anyone interested in purchasing a Dodge.
Best new car purchase experience I’ve had. Everything was up front and honest. Well, almost everything, have a problem with how Dodge advertises their prices. That’s the corporation, not the dealership.
Of all the customers Dependable Dodge works on every day, only 2 people are on here upset about something. I think that's pretty freaking good! When people are really happy about their service, they rarely yelp about it. This is by far the least shady dealership I've ever had experience with. The employees are always ready to help their customers. I wish I could give them 6 stars! My diesel Ram runs top notch thanks to their skilled diesel techs. Kudos boys!
Pete was great! i was direct with my questions and he responded quickly and accurately. He was organized and made the whole experience quick and easy. I couldn't say enough good things about my experience, but i will say this. I will certainly look to this dealership for another company car in the future.
Pete was patient and explained everything and I felt that he really cared that I got a good deal and the car that I wanted. I highly recommend him as it was so different then other dealership experiences that I have had.
We looked for months for a fair deal around the country because I wanted a an AWD Dodge Charger and in LA they are simply not available. I wanted one as I was relocating to Colorado. In the end I decided I could live with a RWD version and Pete took care of the rest. he found a vehicle setup the way I wanted and then helped get the financing squared away. His attention to detail was impeccable and I got a good deal.
I had had a pretty bad experience with another dealership in the area and was reluctant to start over. Their no-hassle, low-pressure sales tactic was great and I felt very comfortable throughout the process
the 1-year old Minivan that i purchased came with only one key (it was previously a rental vehicle.) i bought the van and left the lot without a second key. when i got home i realized that, of course, i needed a back-up key. when i called, they first said i would have to pay $200 to make a second key and after a very simple painless conversation they agreed to make a key for me for free. i know a lot of dealerships would have said, sorry, we already finalized our negotiations, you have to pay for a second key.
My car buying experience at Dependable Dodge was great. The staff is friendly and helpful. I had visited a couple other dealerships before hand and none treated me as well or offered me as good a deal.
After my purchase, I had a hands free bluetooth system installed. Pete called me the same day of my purchase to schedule the appointment for the installation. He made a point to meet with me the day of my appointment and introduced me to Brian in Service. Brian did an excellent job with the installation and explained what he was going to do before starting the job. He completed the job on time and the hands free system operates perfectly!
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