Universal Air & Heat

(954) 581-7110

5460 W State Road 84, Davie, FL | Directions   33314

26.090069 -80.219605

 
Air Conditioning Contractors, Major Appliance Repair, Building Maintenance

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Owner verified business
 
 
 
Universal Air & Heat

Reviews for Universal Air & Heat

Recommends
6 months ago

RIch really went the extra mile to determine what was wrong with my unit and kept at it

until he found the problem. HE ALso provided excellent customer service and was very

personable and above all honest...what a rarity these days. I hope he will always be our

technician . He also was gracious enough to negotiate a special deal on our behalf with

the owner of the company , which was amazing! THank you Mike for having. a heart.

and for caring about the welfare of your customers. And while we would like to have

RIch be our technician forever, I know he is sure to be promoted upward within your

company so that his talents can be maximized. WE can only hope that his successor

will behalf as terrific! THanks again Universal and you have a customer for life in our

family. God. bless.

Recommends
7 months ago

When my air conditioner died I called Universal Heat and Air and got the lowest estimate in town by a long shot. The work was done in a courteous and professional manner with no problems. I had my mom replace her ac with a Rheem from Universal and we are both happy customers.

Recommends
7 months ago

Great, thorough, service. Jason showed up around 4 pm for some duct cleaning in our newly purchased home. Showed me some other desperately needed work ( coil cleaning etc). Coils were covered in a thick slime as the previous owners never used a filter. Gave me a bunch of options from immediate things that I could do, to having the unit replaced instead of a costly cleaning. It felt good to have some options. He did a great job with the ducts, helped me out with a few other issues around the house that would affect our ac, and unclogged the dryer duct. Great guy. Super friendly. Very satisfied.

Recommends
7 months ago

Universal Air and Heat was a new company to me. They showed up when they said they would, which was a good start, and in came Will Cash. He was extremely thorough and answered all questions. Will was very professional even after he explained what needed to be done the fourth time to the fourth person in the house!! We all had questions but he was patient and understanding. Thank you Will! would recommend Universal Air and Heat.

Recommends
8 months ago

Fair /good price. Came when they said, did what they said, stayed till the job was done. Chris the head installer was polite, and helpful. Job done is as good or better than original. I have recommended them to 2 other people in my neighborhood

Recommends
8 months ago

Great, thorough, service. Jason showed up around 4 pm for some duct cleaning in our newly purchased home. Showed me some other desperately needed work ( coil cleaning etc). Coils were covered in a thick slime as the previous owners never used a filter. Gave me a bunch of options from immediate things that I could do, to having the unit replaced instead of a costly cleaning. It felt good to have some options. He did a great job with the ducts, helped me out with a few other issues around the house that would affect our ac, and unclogged the dryer duct. Great guy. Super friendly. Very satisfied.

10 months ago

I owe Universal Air an apology. I jumped the gun lodging complaints as my system still had the same problem and they had not returned to complete their inspection test. They have now returned and satisfactorily completed our agreement and my system is working fine. Michael their manager in Tampa was polite and very helpful. Steve and Rich the technicians were also polite and worked professionally until 8:00 at night to get the job done. I apologize, have withdrawn my complaint and regret drawing any adverse attention toward them. I would now recommend this company.

Recommends
11 months ago

Jason was a 5 star customer service agent. I am new with your company and I will always be a customer. I like the service that Rick and Jason offered me.

Recommends
11 months ago

The technician called when the office said he would and showed up on time. He was professional and did an inspection of my system before recommending additional services. I would reccommend their services.

12 months ago

I take back every word I said on March 16, 2013. Unreliable, unprofessional, have been waiting 4 consecutive weekends for them to come and fix the floor and door frame they burned and to bring the air filter I bought and was measured wrong. Not even a courtesy phone call to tell me they are not coming. Alex, the manager or supervisor, does not return phone calls when he promises to call you back. No one there knows what they are doing or saying. I should have followed my instincts when I read the bad reviews and not contact them but decided to give then the benefit of the doubt. They will still have to hear from me but I know it will give me lots of headaches as they lack customer service after they get your money.

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