Tampa >Optical Goods > Guggino Family Eye Ctr
3115 W Swann Ave, Tampa, FL | Directions 3360927.937809 -82.494779
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
Stay away from this place! The wait is at least an hour. My appointments for both of my kids were cancelled for no reason! The staff couldn't explain why they were cancelled. The waiting room was packed with frustrated patients. Save your money and time, go somewhere else!
I have been to Guggino about 4 times over the past 5 years - wait time more each time - the last time I was left waiting from 8:30 to 12:30 - oops they forgot I was there? I went up to the desk and asked 3 times when I would be seen. No one seemed very concerned or surprised.
I was ready to make an appointment with Guggino Family Eyecare but after reading the problems these previous patients encountered, I will find another eye doctor.
NON ETHICAL CHARGES – Steer clear. This facility will charge you a copay when you are not suppose to be charged a copay....for example: if you are there for diagnostic testing and NOT to see a doctor then you should NOT be charged a copay. (Be sure of coverage with your own insurance company first as each insurance company may be different) However, they are doing this and my insurance paid them 100% for diagnostic testing, but they still charged copay. In this case you should be getting your copay reimbursed but i had to fight hard for mine even after i mentioned my knowledge of this. Unfortunately this place use to be great. Throughout the past few years it has gone very wrong. STAY AWAY. And if you have gone, review your charges vs what insurance was billed and be sure you were charged correctly
HORRIBLE!!! AVOID AVOID AVOID – I went to Guggino Family Eye Center for a second opinion and recommendation for lenses. The wait time was at least an hour or more. The staff was not helpful. The doctor wrote the same perscription in spite of the fact that I already had that very perscription from the other doctor, which he knew referred me. The Guggino billing department has been billing me for six months for writing the same perscription. When I called to straighten it out, Cathy, was exceptionally rude and hung up on me. She said she didn't have time to discuss this in detail. Do not go to this place for anything. EVER!
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