13242 N Dale Mabry Hwy, Tampa, FL | Directions 3361828.066923 -82.505389
I am a regular customer at Men's Wearhouse and have been getting tuxedos there for quite some time. Well apparently after returning from a wedding, I was a day late in returning my tuxedo after over a $1200 order. The employee I was dealing with and manager actually were very generous and tried to take care of my late fee which they ended up not being able to do. I had no problem in making payment. Unfortunately one of the employees named "Ed" decided to interrupt as I was paying and decided to be very rude and lecture me in why I have to pay the late fee. I did not ask for an explanation nor was I talking to this gentlemen when I was already dealing with a different employee and manager. Apparently when it comes to this person "Ed" he is quick to be nice and make the sale but when I'm already finished paying for the services he can treat people very poorly. Because of this one employee named "Ed" I will not shop at Men's Wearhouse again nor will I recommend any of my friends because of this one incident. I do appreciate all the business here but the customer service needs much improvement. Thank you for reading.
Reasonably priced suits to fit every man's needs--founder George Zimmer has been guaranteeing it since 1973. – In Short
This classic men's clothing outpost offers a full range of designer and private label garments, from formal wear--suits, dress shirts, sport coats, slacks, shoes and ties--to more casual sportswear and outdoor wear. Complimentary tailoring is encouraged on all purchases to ensure a perfect fit; slacks can be hemmed while customers wait, while other alternations take at least 24 hours. Suit purchases guarantee lifetime free pressing at any store nationwide.
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