Tailors >Kathleen's Alterations
6954 22nd Ave N, St Petersburg, FL | Directions 3371027.791737 -82.734678
Mon. - Fri. 10am - 6pm;Sat. 10am - 4pm;Sun. CLOSED
avoid this store at all costs – Very poor service, very rude. They were suppose to save some material that was trimmed from my daughters dress to be used on her dates suit. I was never called to let us know the dress was ready I had to call them, I asked when I called about the material, I was told was with the dress.
The material was not with the dress, they obviously tossed it in the trash I can only guess that the information was not relayed from the Owner to the Seamstress... so when I called I was repeated told that I would recieve a return call. that never happened, I drove out there, across town, only to be treated rude when I asked which dumpster they use, I was told they checked, I asked how did you have time to check when you didn't have time to return a call. The trash had already been picked up. Instead of saying they goofed and saying sorry they denied any wrong doing.
I would not suggest using them for anything and I will be posting this on every page I can and also filing a complaint with the BBB. It is too late for them to write the wrong, but not too late for me to warn others.
The Best Place in Town – I just want to let everyone know about my very good experiences with Kathleens Alterations. At the suggestions of others I have tried other places and been terribly disapointed. I have had clothes completly ruined and with no recourse, at least when I go to Kathleens I know she will fix whatever I don't like. I have been extremely pleased with her work and the turn around time is always great. So do not hesitate to take all your clothes to Kathleens she does an excellant job on the most intricate details. Same day service is always done an hems or small fixes remember they are the best!!!
Well done. – Fast, friendly service! I needed a pair of dress slacks altered so I dropped them off at Kathleen's. I was assisted immediately and out of the store within minutes. It didn't really matter when i got them back so expected them in a couple days. I was pleasantly surprised to get a call in less than two hours. The price was right and the service was great. It could not have been easier.
Horrible Service, would not recommend, brides beware – I called ahead to see if they could do a same day hem. They said they could and that it was no problem.
When I dropped off the jeans the woman acted put out that I was requesting a same day hem.
They took two phone numbers from me and told me they would call when they were ready. I waited all day and when they had not called, I drove to the shop. They close at 4pm. When I got to the shop it was 3:57 (checked cell phone for exact time) and they were closed, lights off, would not answer phone. I could not get my jeans that were needed for an event that night which is why I requested same day hem. They were closed the next day as it was Sunday.
I picked up the jeans today, and just as I was walking in they were hanging them up, so I feel that the reason I never heard from them is that they were not done on the day I dropped them off. There wasn't an explination or anything as to why I wasn't called. Actually, I was chastised for not calling them.
I will never take my clothes here again. Nor will I recommend this business to anyone. Even the woman who was working this morning told me that when the owner is working (and she was on Saturday) that they close and lock the door either right at exact time and/or leave even if it is 2 minutes early.
I saw a couple of Brides taking dresses in to this store, I would never trust such an important article to this incompetent business.
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