21929 US Highway 19 N, Clearwater, FL | Directions 3376527.972046 -82.727674
Monday - Friday: 10:00am - 5:30pm
10:00am - 12:00pm
They sold me a broken subwoofer. Then I demanded a refund of which they refused to give me. Next they said I could pay to have it repaired. Finally after two more shop visits, driving a total of 4 hours, they said they fixed it and then I returned home to find the unit was still broken. After calling back again and demanding a refund they refused. High Energy Repair can claim to be good people and do honest business but the evidence speaks for itself. Let this business suffer and go bankrupt.
I used them ONE TIME. My equipment wasn't even broken. It happened to be a cable issue on my end. Not only did they charge me the minimum of $75 to check it out the tagged a couple of hours of bench time on to the bill. Just for leaving it turned on? BEWARE!
Couldn't get job done & took extremely long time – I have a JBL subwoofer. Only a few years old. It stopped working, so I took it to High Energy because it's an authorized JBL service center.
Initially it took more than three months for them to "fix" it. I picked it up and it worked only a matter of minutes. They took it back for a couple more weeks and more $$$ to fix it... and it was getting expensive. After I picked it up again, it still doesn't work properly. The unit doesn't shut off automatically as it is supposed to and I have to set it to nearly full volume for my movie surround sound, when I barely had to turn the volume up, but a few notches for the same level when I bought it.
Apparently both JBL's production and service center standards have fallen to the dreggs of the electronics industry.
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