Largo >Frame Factory and Gallery
600 East Bay Dr, Largo, FL | Directions 3377027.91666 -82.78104
M-Sa 9:30am-5:30pm, Su Closed
Frame Factory has done a wonderful job with my framing as well as preparing my own artwork for sale. Mary is great to work with and the prices are very reasonable.
The Customer is NOT right – About 4 months ago I brought 4 limited seriagraghs to The Frame Factory to be reframed because I was concerned about the humidity problem in Florida. The cost was over $2000. We discussed the humidity problem and was told they would be sealed to prevent damage. I recently noticed one of them was beginning to wave at the edges and bubble in another spot. I returned it to The Frame Factory and Mary proceeded to tell it was humidity and that all fine art will do that. She also told me that I should go to the Dali museum to see that their art also has waves. She said she would look into it, press it and reframe it. This was on a Friday. I asked if it could be done by Saturday. I returned on Saturday and the artwork was in the same location I left it on Friday. Mary said her store was climate controlled and thought by leaving it alone it would self correct I guess. It hadn't. I returned the following Wednesday and again the artwork hadn't moved from where I left it. Mary then proceeded to tell me the artwork was damaged (watermark in a corner) Mary had suggested a larger matting to cover that watermark when we were discussing the framing of it. I didn't buy that and then she proceeded to tell she was too busy to deal with it. Her explanation, to say the least was UNACCEPTABLE. The particular piece cost approximately $725 to frame and she tells me she hasn't got time to deal with it! I would not recommend this place to anyone.
Great Framers – I have used many framers, this is by far the best. Ask for Mary, she has an eye for art and color.
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