Lakeland >Veterinary Services > Gedeon, Nola Z, Dvm - Marcum Road Animal Hospital
131 Marcum Rd, Lakeland, FL | Directions 3380928.128725 -81.957855
Mon. - Fri. 7am - 6pm;Sat. 8am - 1pm;Sun. CLOSED
I took half a day off work yesterday and we drove 2.5 hours to Marcum Road Animal Hospital for an Ear Crop Consultation in Lakeland.They were highly recommended and not too expensive. Well, I was told the doctor is an older lady who is very experienced and would walk us through the process. However,she wasn't in. We saw the "relief" vet, Dr. Loosey who was an older man that appeared disabled (May have suffered a stroke at one point),he could barely move one side of his body. You could not quite understand him when he spoke and he could not handle our 5.5 lb dog with both hands and walked severely limped. Well, he took our dog to the back where you could hear him mumbling and our dog screaming like he'd been stepped on or dropped. He came back and told us that he took his blood but said the couldn't find a vain in his neck. So he used his leg. I noticed then that Dr. Looseys hands were bloody and our dogs leg was covered in blood. I said " oh my god, is that blood?" He said no it's alcohol. See you next week to get his tail done. And left the room. I of course had a meltdown, we weren't there for blood work or a tail dock. You could clearly see our dogs tail was docked. We were there for an ear consultation. I began to somewhat make a scene and a nice lady told me that the front desk person was new, and had mixed us up. 2 vet techs came out, calmed me down, and cleaned up Our dog. She cancelled the blood test and apologized and really tried to reassure us. We paid, left, drove 2.5 hours home and the next morning, I cancelled his surgery.
I see the note by Laura - I'm the customer. I was told would get credit for the duplicate next time we came in for exam or treatment (and credit because we came on "seniors discount day" and didn't get the discount (I had mentioned it when made appointment but was told I should have said it again at check in for appointment). Didn't "come back for credit" because haven't been notified to do so, and wasn't here when shot time this year ). Nice lady and staff, but not real thrilled with cat getting two rabies shots within a month of each other.
I work for Dr.Gedeon and noticed the last post was about a refund on rabies..Well I looked on this account and Dr Gedeon did give this person a refund in the computer the same day (7/19/12) but the owner never came back to have her credit card refunded and Dr Gedeon does not use three year rabies on cats because the chemicals in the vaccine that make it last for three years have been associated with cancer tumors at the injection area...
Not only do they send reminder cards, they also send adorable cards during the holidays
Marcum Road Animal Hospital's staff is superb as far as personalities are concerned--extremely friendly.
Thank you for being a wonderfully sensitive vet in addition to being a truly dedicated and competent vet
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Gedeon, Nola Z, Dvm - Marcum Road Animal Hospital on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.