Hudson >Waste Removal > Seaside Sanitation
8608 Arcola Avenue, Hudson, FL | Directions 3466728.377780 -82.672438
Neighborhoods: Gulf Coast Acres
This company is a pain to deal with. Communications are best done over a matter of days or weeks via email. Receiving a correct bill to a correct address, in the correct name, is next to impossible. If you have any other choice, do that.
Republic/Seaside Sanitation service is horrible if you have a choice go somewhere else, they miss pick ups, when you call and complain they tell you they will be there and never show no matter how many days or times you call. They are very condisending, they Know you have no other choice but to deal with their incompetent quality of service. If you call to complain to often they will cancel your service and still try to bill you for services not honored
I have used Seaside since about 1993. They used to be known as "Hatchers". Even then, the service was not up to par. My biggest complaint is how early they pick up our trash. Come on, at 4:00 a.m.? They are extremely loud and I can hear the workers talking with all the windows closed! They also torture my garbage cans. My lids and wheels have been lost/beaten off. The bottoms of my cans are breaking from being mistreated. Garbage cans are not a cheap investment even at Walmart's prices. Many times, my cans are not completely emptied and still have some bags inside. I do my best to make sure our garbage is neat and easy to collect. My last complaint is that their pickup schedule is not posted online. I only have a recycling schedule. On a positive note, they sometimes pick up messes that critters leave around the cans. I made a payment late once. I was charged an additional $25.00 for a "re-connection fee". I called customer service and was treated like dirt. However, I did manage to get the fee dropped because I've been a long-term customer. I was warned to never be late again because they would NOT drop the fee again.
Tips: please, be quieter when picking up! Be gentler with our cans and try not hit our vehicles with the them. Hire nicer people for customer service! Make your holiday schedule known so that we don't put our cans out and have animals strew the trash all over the place.
Pack your service up and take it elsewhere. It is not worth having or paying for. Fed up with the missed pick ups that inability to even get a complaint through and your company thinking we as customers have to continue to pay for a service you have failed to provide since the start of your contract with Spring Hill!
Oh and by the way if you drive in Spring Hill watch out as this morning was was another example to me as I observed yet another Seaside Sanitation truck driving in the dark prior to 6am with no headlights on!!! Oh and when you are able to get someone on the phone they tell you that you have no choice but to pay them as they have a contract with the county.
Seaside has been very good in my neighborhood. They even have picked up trash that animals have dragged from bags the night before. Give them a chance to make good in your neighborhood.
really irritated with this company took money out of my account. then called saying thry were cutting service for nonpayment with recording. called back no live person auto bill pay then refers you to another no auto bill pay there too.
1/2 hr on hold my dinner burned they can go by my house from here on in. i will drive to the dump. and we wonder why companies outsource lousy company service. i bet they are obama supporters
Good Day, Everyone,
Whom are our customers of Seaside Sanitation are you new in the area as well come on and join us,Republic Services is a leading provider of solid waste collection, transfer, recycling and disposal services. Adding value at every stop!™. Republic Services, Inc. is a leading provider of services in the domestic, non-hazardous solid waste industry. We provide non-hazardous solid waste collection services for commercial, industrial, municipal and residential customers through 135 collection companies in 21 states. We also own or operate 93 transfer stations, 59 solid waste landfills and 33 recycling facilities. Republic serves millions of residential customers under terms of contracts with more than 1,200 municipalities for waste collection and residential services Seaside Sanitation is here for all of your Sanitation Needs, Would you have a situation that you are not pleased With Contact our Office above and for sure they will direct you in the right direction to assist you with every Sanitation needs Possible for your area. We will direct you to the right person and we are here to handle and to care for all of your Needs, I am Senior Pastora, Dr Diana Brevan Wife Of Mr.Jesus Brevan of Rebulic Services. Here for you today. Do not await another moment we are all here for You. God Bless You and All of the Services we Provide for you We Provide all to Its Fullest. Seaside Sanitation here to meet all of your needs.
I moved here from Jacksonville and have to say that Seaside Sanitation/Republic is the worse sanitation company I have ever had. The drivers are lazy and rude. I put small twigs in a bag because they were too small to bundle and they did not take it, he said that I had to buy a trash can and could not use bags. When I told him that I was going to call his supervisor, he said "well, you don't really have to buy a trash can, it just takes me longer to have to tear open the bags to dump the twigs, it use to only take me 3 hrs to do my route and now it takes 5 hrs". Can you believe this crap? These are the laziest garbage men I have ever dealt with. If enough people complain maybe we can get rid of them, I don't know, maybe start filing complaints with the Better Business Bureau? Then I put small twigs of rose bush clippings with thorns in a small plastic tub that was marked "DO NOT TAKE" so the a$$holes wouldn't get pricked and they took the tub too. We are all paying this company to treat us like crap. It looks like their home base is in Louisville Ky. I wonder if they know how the customer service is being provided here.
What your paid service gets you – well this company lets you pay for services but does not give them..I have my trash pyling up for 2 weeks now..call many of time and put on hold for over 1 hr. customer service? What Is that?I have been told on 3 differnt times that my trash would be picked up and still its sits on the streets ,,birds rats and other rodents are having a good time... But neibors arent.. I have been turned into my local township office for it,,I am waiting for them to fine me for it... We the people of spring hill area want our regauler providers to come back...Do you her us Brooksville commety ....
you call this customer service? LOL – Why cant we leave 0 stars!!!!Republic services is the worst I cant believe I'm stuck with this company. I am being charged for a house that I have not lived in for almost 4 years and my current address So try and call them.....guess what,you cant NO phone number with a live person exist for this company.So now your left with the daunting task of filling out a request for a call back within 48 hours.So I did that and got no call back, I figured they got my message and fixed the problem and only payed the bill I owed. Well today they didn't pick my trash up... So my only option is to request another call within 48 hrs. the only problem is ill have missed another trash day even if they do respond......SHAME ON YOU REPUBLIC
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