27330 Tourney Rd, Valencia, CA | Directions 9135534.419216 -118.579239
Unreliable planner – Long story short I was the wedding planner for the day. The country club staff was not prepared one bit for this wedding. Of course I didn't tell the bride and groom about the mess, but I pretty much was running the staff the day of the wedding. Water was not being served, drinks ran out, and food was not being served. What a mess, all I know is that they promised the bride and groom that everything was going to be handled and that was clearly not the case.
Would not recommend for Weddings – Had our wedding here and would not recommend it. Lets start off with saying that I arrived at the country club, happy as can be in my beautiful dress all dolled up, and come to see that all of guests that were already there were crammed in to one room that had only 4 small tables and maybe 10 chairs. We were promised two rooms for the cocktail hour as well as the large bar that is in between both rooms, and that did not happen. The tables were still being put together at 5:00 when all of our guests had already arrived. You can imagine how annoyed we were especially since everything had been dropped off the week before. And to top it off, many of the tables ended up with no candles at all, and that candles that were put out, were never lit, defeating the whole purpose of what would have made for a beautiful idea. We paid for a meal that was supposed to have 2 meats, and 2 starches. Both of which we went several times to decide on, and on the big day we were served the wrong type of chicken, and we were missing the pasta that we had ordered and paid for. The liquor that was put out was a big joke, not one brand name bottle was put out for selection. In addition these knock off bottles of liquor were being charged as premium and super premium drinks. The beer ran out before the end of the night so our guest were told to wait while they restocked which never happened. Our guests were told to wait by the bar because the other bartenders had ran to get more beer from inside the country club, and when we went back to that same bar 30 minutes later, the guests were still standing there. Water glasses where not being filled even after asking several of times, and let me remind you that my wedding was outdoors, in July, so you can imagine the heat. The kids plates came after all of the adults had finished their meals. We ordered a cake that should have served 50 people over what we had invited yet several tables said they never got a slice. We asked what happened to the rest of the cake and they said it had finished. Not sure how that is possible but ok. The party favors for each table where not put out. We planned for a slide show and we had to wait 2 hrs after asking for the screen to be put up, when we were told it was going to be set up for us at the beginning of the reception. We bought special pens for the signing of our picture/poster/frame and instead of those being put out, a marker/fat sharpie was put out. To top it all off the valet service had a creep working who would harass the women and make inappropriate comments and advances on our female guests. Our wedding planner Jessica was MIA to me the whole event and left an unknown employee to be in charge. I was never told she was going to leave, nor was I informed of who I should speak to if I needed anything. Pretty much everything we had planned with Jessica for the day of the wedding, did not happen. We were promised and reassured that everything would be taken care of, that there would be enough staff to handle the event, that we would have Jessica there to help throughout the day, and none of that happened. The wedding day was hectic and it seemed very unorganized and chaotic. And to make things worse, a few days after the wedding I get an email with a final bill, chargins us over $1500 for bar fees. We spoke to the bartenders at about 11:30 the day of the wedding, and he assured us that we were no where near the limit that we had set for the bar. So where that $1500 came from I have no idea. So we ended up making an appointment to meet with Jessica the week after our event, and we get there and she acted like nothing happened. When we told her about the food she said "oh, my mistake" like it was no big deal. She said "Dont worry, i will get this taken care of" 3 weeks later, no call, no emails, nothing I expected a lot more from a private country club.
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