Thai >Satay House
281 S Main St Ste 101, Alpharetta, GA | Directions 3000434.068801 -84.302903
Sun, 5pm - 10pm; Mon - Thu, 11am - 10pm; Fri - Sat, 11am - 10:30pm
BAD SERVICE, DIRTY FOOD PREPARATION/KITCHEN, check their water cups and cleaning methods.
And they will force you to pay a tip for their crapy service.
Long wait for service – We usually go to this place once a month. This time is the worst in term of wait. Sit around for 10 mins no one takes our order. The place was filled with around 20 tables and only 4 people working on the floor. One staff doubled up as cashier and waitress while another one only pour water. We got fed up and left without ordering. This place is always busy but I don't have 3 hours for lunch. The owner is too stingy to hire more help. This place is not that good to warrant such long wait.
Fantastic – Food is amazinggggggg!!! The Roti Canai sends me to heaven and back! Delivery is quick and so far, my favourite restaurant
Quality Food & Good place for meeting – It is a great food in this area, nice & comfortable place to sit. The food are above quality, even though cuisine has some confusing on the menu(Chinese & Malaysian). I like that place for meeting with my friend. Services are friendly, and reasonable price with high quality food. Overall, I am satisfied.
PuPu Platter indeed... – What a disgrace to the restaurant business. They should have some "Huggies" available because this place is a dump. My good friend Dave tried to warn be, but I didn't listen. The food consists of deplorable vegetable filler and Grade D- meat. The meal tastes like leftovers from the week before last. I don't know what dumpster they fished the mini-salad from but it must have been in the sun. The meals and the atmosphere made me feel like I was at the dinner table with the Indian people in the scene from Indiana Jones and the Temple of Doom. I should have just thrown my lunch in the toilet and eliminated the middle man.
We are so disappointed! – We had been eating in this restaurant for three years now. My wife and I have decided not to come back anymore as the food was so bad and nothing is in order in this restaurant. It used to be really good and the service was excellent years ago, and everything has changed now. When we asked our wait staff on what happened to the restaurant, the answer was " The owner has given up on this restaurant!". Well, either he is a terrible management guy or he really is giving up on the business.
ATTENTION TO EVERYONE – Today I went to eat at Satay House Restaurant. I ordered curry ayum and this was animal waste product in it! Oh, my god!It was so disgusting! I didn't say it to the restaurant waiters but I want everyone to know what I have experience! I am never going back there again!
Terrible Experience – On April 15, 2007, I went to Satay House Restaurant like always, but today I was terribly dissappointed. I orderd chicken satay, and had to wait 30 minutes. I noticed that the restaurant was not even packed or busy, but I still had to wait a long time to get my simplie appetizer. When it did come, it smelled burnt and tasted awful. When I come to a Thai restaurant, I was expecting some Thai flavors, but this Sunday it tasted like there were no Thai chefs in the kitchen. If I were to go to a Mexican restaurant, I expect a Mexican chef, and same thing with any other restaurants. I will probably not return to this restaurant again. I always come to this restaurant, but after Sunday's experience I was left with the impression that something has gone wrong in the kitchen.
Terrible customer service!!!! – I had ordered take out at this restaurant once and it took two and a half hours for the food to be delivered!!! Keep in mind that I work about 5 minutes drive from the restaurant and of course the food came in long after my lunch was over(even though I ordered at 11am to give it an hour to get there before I went for lunch).Why I decided to take a friend out for lunch here still remains a mystery....We got in and made the mistake of ordering an appetizer.The rude server lade asked if we wanted the appetier out first and of course we said yes.Mistake number 2!!! The coke we ordered was flat and when we got another server to try and get us another one, she could not speak a word in English so.....go figure.After 45 minutes the appetizer was not out yet and when the rude lady came by again, I asked her if she could just bring us the main course with the appetizer and thats when she got really crazy.She said that since we had ordered an appetizer, our food will not be ready.Apparently they place your food order after they bring out the appetizer!!!!Other tables around us has ordered entrees and had gotten their meals before our appetizer. So, after an hour and a half she waltzed out with our food and at this point I just asked for a to-go box, which took yet another 5 minutes and to run the card for the bill,yet another 5 minutes. and before we left she came and yelled at us, once again, that if we order appetizers, it will take that long before we even get the appetizers!!! Will I be going back there???Over my dead body. I would rather go get ripped off by a Panda at the Panda Express!!!
Worst customer service - But food is good – I did not belive about the poor service here at Saty house until we faced it. We had been there couple of times and the food is really great. Onetime, with my family had ordered the main course. Waitress serverd the rolls first. We thought that's the rolls along with the rice we had ordered for and We started having it. After sometime waitress realised that it was someother table's order and we agreed to pay for that. Trouble started when the onwer/ manager from the cash counter came to us and started yelling at us, asking how can you eat for which you have not ordered. She was talking loudly and shouting at us. People on other tables were looking at us as if we have done something wrong. We felt very embarassing.
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