2030 Jessica Daron Court, Lilburn, GA | Directions 3004733.836659 -84.082910
Monday - Friday: 8am - 6pm
Very pleased! The best experience I have had with a body shop. They provided excellent service and professionalism. The whole process was refreshing. THANK YOU!
It was a pleasure dealing with you during my recent accident. The customer service was 10 plus and the repairs to my car were above and beyond what was expected. My 7 year old car looks almost new! Thx to everyone there.
It was great to come "home" when I returned to Classic Collision I had an initial experience with the entire staff after an accident with unforeseen road debris which had severely damaged my car. They were excellent in handling that entire process .This time I returned and was warmly greeted this morning by everyone. They looked at the front bumper which needed to be reconnected to my car on the left side. They said to give him a few minutes and they could fix that while I waited. They were courteous and kind, took my car into their shop and after about fifteen minutes, they returned with the front bumper reconnected securely. It was service that again I do not assume can happen, but it did. My experience was nothing short of awesome, and this seems to be the norm at Classic Collision I wouldn't go anywhere else.
Grant gave excellent service to help assured me that my car was in very good hands. His professionalism was outstanding and so courtesy. It was my pleasure taking my car at a reputable company. My family and I are very happy with the final results of the car. Thanks so much Grant, Ben and the young lady that answers the phone there.
Everything was absolutely first-rate. I have been bragging about my experience with you and Geico since I picked up my Jeep. Thanks so much for everything!
We are very happy with the appearance of the repairs and the condition of the car. In fact, our 2009 Acura TSX looks almost brand new again. The finishing touches of buffing and cleaning the vehicle add to the excellence of your repair services. Although we hope not to need damage repairs again soon, we will highly recommend your company to others.
We would like you to know that we are well pleased with the communication from your company while our car underwent repairs. Our service advisor Steve provided a high level of professional service and kept us well informed throughout this process.
I've used Classic Collision many years. I got my car back today and this was the best experience yet. The customer service provided was excellent. They are quick to respond, polite and helpful. I took delivery of my car on Wed. before Thanksgiving - a warning light came on to turn the engine off when driving it on Thanksgiving Day. I called on Fri. morning - within 5 minutes of hanging up the, I got calls from Enterprise car rental from someone to come and pick me up to get me back in a rental car and from the towing company to pick up my car - both of which were done within 30 minutesThey wanted the least inconvenience to me as possible and wanted the work on my car to be done properly and to my satisfaction. They found the problem quickly (a small pin point leak) and began work to fix it. I have always been very pleased with the quality of the work at Classic Collision but this time there was a great leap in customer service which was very impressive. I'll be back when needed (hope not too soon) and will tell my friends about Classic Collision.
I had my damaged vehicle taken to Classic Collision and although it could not be repaired. I received excellent customer service from the manager . He went above and beyond to provide me information and processes to assist me with my insurance claim. If i ever am in need of collision repair again, this location will be the first place I call.
Classic Collision made me feel like a valued customer and went above and beyond. A special thanks to Mark Bishop and Casey for taking care of me :). You guys were AWESOME!!! I will definitely be recommending Classic Collision to all my friends and family. Consider me a customer for life! Oustanding 5 STAR RATING
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