Don't trust what you see on the website. I've ordered a bouquet of flowers for Valentines, the photo looked quite elegant and said it was the best seller and had 5 roses among other flower, my girlfriend has taken a photo when she received it, the flower she received was nothing like the photos I've seen online, and only 2 roses. The card she had received didn't even had my name on it, so she didn't know who it was from, although it was a short message, only 2/3 of the message was on the card, with a horrible hand writing it was very hard to read what it had said. I know it's not 1800 Flowers fault, it was the florist's fault but I won't be able to trust them for the next flower I order from them.
Editorial Review. National chain offers local delivery of floral bouquets, live plants, candy and other gifts.
Better than most. I was pleased with my flowers, but they are getting so expensive. I can't say they are more here than anywhere else though. The quality was great. I was happy overall and would use them again.
Missed Mother's Day. I used 1-800 Flowers for a Mother's Day delivery to my mom in Florida. The order never arrived. I found it very difficult to get assistance from their phone representatives. it was almost impossible to get a supervisor on the line. Refunds took way too long. Overall, I don't recommend this company. Perhaps they have become too large to deal with smaller orders.
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