Norcross >Food & Dining > Palace
6131 Peachtree Pkwy, Norcross, GA | Directions 3009233.952354 -84.234452
Mon. - Sat. 5:30pm - 10pm;Sun. 5:30pm - 9:30pm
Best Indian lunch buffet in the metro; tons of options at a reasonable price. Go before 12:30 to avoid the crowds and the risk of them running out of a dish.
The food might be fine but the lady who do the bookings for the parties is rude and very unprofessional. I went to the restaurant on weekend evening(Sunday) and asked the owner about rates etc. finally he told me to call other day to the lady there and do the booking. I called next day(Monday) and she said she was out and didn't had access to the schedule . I called her Tuesday and she gave me a date which I agreed upon and it was decided that booking is done for me and I'll have to pay advance on weekend but told me a higher price for buffet than what was told by the owner. I told her that I visited the place and talked on price with the owner,on this she said that owner will be coming in few hrs and she will call back which she never did. According to courtesy matter I gave one day and called back on Thursday and owner picked the call and said that the lady will call me back and again "NO CALL".On Saturday finally when I called that lady was back on call she said I have already booked for that date for 100 people . For the other date she said that hall is booked for 60 people but I can raise a partition in the hall and will give you (as I had a 35 people party). I don't even know if the other party was aware that she is going to split the hall .When I said that you had allotted the date to me and you were supposed to call me back she said "MAI TO BHUL GAYI(I FORGOT)". This was so annoying and horrible. Highly unprofessional and rude lady .....So be aware if you are booking for a party there ....
OK, can be better – I tried 2 Indian restaurants in the area, one is Palace and another is Haveli (Courtesy QuarterOFF. com, got $20 Gift certificate for $13.50). Haveli is little new and service is better. I liked the food I ordered from Haveli as well as Palace.
The Palace Indian Restaurant is a shame on India's name – I had an unfortunate opportunity to have an experience at The Palace Indian Restaurant.It was my son's first birthday and I had booked The Palace Indian restaurant two weeks in advance.I personally met the owner lady
of the restaurant and completed all the formalities from my side.She got my credit card info and confirmed everything.I was asked to just call two days in advance just to confirm the number of guests.As per the owner everything was confirmed.
I called the restaurant three days in advance and confirmed the number of guests who will be coming by talking with her son since she was out of town and her son again confirmed everything. On the day of party I
went there one hour early to do the decoration and to my surprise there was someone else also decorating the same hall which I had booked.When I told the gentle man that today is my party in this hall and he was equally shocked like me and said that he had aslo booked the same hall for his party.That gentleman started to yell(which is very obvious) when the owner lady came and told him that yours party is not here and sent him to a corner place.
Actually that hall is for one party only but that crooked lady tried to act smart and booked one hall for two parties for the same time.When everything got messed up then she came to me and started telling me your
party is not here,your booking was not confirmed.
I explained to her that I had been calling you since last three days and got confirmation from your son.When she called her son and asked him about my calls he refused attending any calls from my side.
How is it possible for any one to invite all your friends for a party without confirming the venue???????? These people are so unprofessional and that quarrelsome owner lady does not want to listen anyone.I think I was too nice or naive to give her my credit card details and confirm the whole thing verbally.But as a professional event organizer it was her duty to provide me with a confirmation email or letter.
My guests started to come between all this drama and I had no idea what to do at last moment.
This unprofessional and uneducated owner lady did not apologize once.I had to explain the whole chaos to my guests which was so embarassing.
Af ter this horrible incident I heard that The Palace Indian restaurant has been doing this for long time.Whenever they get booking for a big party they cancel the small party without informing. I had no option since my guests were there so I had to adjust in that corner which I was provided .........Even after spending money and preplanning the event i was getting that corner of the hall that was (1/4
of the hall used as extension) due to these people's messy,chaotic party organization.They made both their customers fool by booking same party hall twice which can accomodate only one party.
They completely spoiled our event and my motive of writing this review is to aware everybody that what kind of standard The Palace restaurant holds.You can read hundreds of stories about them on the internet from
several unhappy customers.
Anyone can imagine how important and exciting your child's first birthday could be and U would do every effort to make it a memorable experience for the rest of your life. The Palace owner made it a terrible,bitter
The Palace Indian restaurant is a shame on India's name.
people are cheap – I go to this place once a week or two...and the food is always good but i want to say about the other reivews is the fact that i think people reviewing this palce are really cheap...i mean u want food to eat and take home at less than 30 dollars, please visit taco bell or some fast food joint...cause that seems to be your appetite
Small servings of tasty Indian food – I live right next door to this place and it has, for a long time, been our "neighborhood" Indian restaurant. We usually order the Palace feast which is a tasty sampler appetizer with Pakora, Samosa, and Seekh Kebab. For an entree I usually order the Chicken Tikka Masala which I love.
The only negative thing I have to say, which is now forcing me to try to find another Indian restaurant in the area, is that the servings have become very small. I like to take home and have leftovers the next day but this is no longer possible ordering from here, even with ordering an appetizer. Paying over $30 for two entrees and an appetizer and still not have enough food for leftovers to me is not very good.
Worst place to go to!!! – I went to this place with my family, got insulted by the owner (the lady everybody must've heard about) and left sour and angry. The floor manager came up to us and apologized for his boss's behavior but I don't think any of us customers should patronize such a place where the owner has such an ego problem. I am too embarrassed even to mention my experience over here. Please stay away guys!!!
I also encourage anyone who has had a negative experience (and I'm sure there are too many) to please post your negative reviews too!!! This is my first time ever writing a review and this is how much I was affected by my visit to this place.
none – I have nothing to put here and I cannot delete this review so I am putting 100 characters here like I have to.
Good Indian food – The Palace is the best Indian restaurant I've been to. I've been to other Indian restaurants before and disliked the food but ever since I went to The Palace, I love Indian food!
yuckeee food and service – We went to a buffet party recently. We found bad stuff in the chat.
This is the second incident. Also they did not replaced the food in the buffet once they are finished.
The party room was booked exclusively for my friends party but he found out that it was also rented out to someone else too, on the day of the event. Beware of the lady who manages the parties. She is not only rude but lies on face. Make sure you have everything in writing
Yuckieeeeeeeeee – The poorest service i ever received. I ordered a "Rani Ki Thali" take-out. I reached The Palace, food was packed and ready to go, and it had already leaked. After a day, i call the restaurant and spoke with some woman who claimed to be the Manager and politely told her that the food should have been packed in a plastic container for take out, as all of the contents mixed with one another and she told me "that's how you are supposed to eat it" Unbelievable! And then she says "Rani ki Thali " is not for take out and should be eaten in the restaurant! How should I know, the staff should have told me that when i ordered it. Also, when i told her,that the food was all mixed while i was driving,she says "How do i know, if you were driving " . I guess she think people,who order take out sit outside her restaurant, in the parking lot and eat it in the car itself. Anyways, the food i ordered was horrible- Pakoras (fried fritters) were hard as rock, I also got KOFTA DUM ANARI- and they were just two huge boiled potatoes in gravy! The Manager was simply the rudest person. And that probably this was my First and Last Time eating there.
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