Allen & Son Appliance Repair

(818) 246-0565 | View Website

22600 Dolorosa St, Woodland Hills, CA | Directions   91367

34.169849 -118.619126

 
Major Appliances, Crowd Control, Generators  more

More Categories: Household Appliances

General Info: Shop Online

Neighborhoods: Woodland Hills, South Valley

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Reviews for Allen & Son Appliance Repair

Recommends
5.0
over a year ago

Superb! – Be conversational: Write as if relaying your experience to a good friend.

Be thorough: Mention your favorite products or services offered by this business, such as menu items, home delivery or spa treatments.

Be local: Identify the neighborhood where the business is located and mention nearby attractions when relevant.I called a couple companies in the phonebook. Allen and Sons seemed to be the best. Their service fee was only $29.99. When technician was there I even gave him a personal check. Both the woman that I scheduled the appointment with and the technician were very kind and well mannered. I really enjoyed the service I received.

Doesn't Recommend
1.0
over a year ago

Don't use this company!! – We had two appliances that broke at the same time, a dishwasher and a microwave. They came over to assess these and order the appropriate parts. Once the parts arrived, they came back to do the repairs, but were only able to repair one of the appliances, stating they ordered the wrong part for the other appliance. One week went by and they returned to fix the second appliance. They failed to reassemble the microwave back together completely, and then when they asked for payment they tried to raise the price from what was originally quoted.

After one week of the repair of the microwave, it again malfunctioned. I contacted Allen & Sons to come back. I scheduled an appointment and they called to confirm the appt two times the day prior. I called back to reconfirm. My husband waited at home all day and they never showed up. Turns out they left me a message on my cell phone at and b/c I didn't return their call to again reconfirm their appointment they just didn't show up. I called back to spoke with the manger to request a refund. I spoke with a secretary who confirmed a refund would be issued to me within 2 weeks. They I requested a call from a manager directly to confirm this, and when he called back he stated this was not true and that they can not refund my money. He then proceeded to become very confrontational over the phone, still refusing to request a refund. So after 4 visits, we are out $135 and our microwave still does not work.

 

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