Atlanta >Lodging > The Westin Peachtree Plaza, Atlanta
201 Peachtree Street, Atlanta, GA | Directions 3030333.759279 -84.387147
Neighborhoods: Northeast, Northeast, Downtown
Disappointing Westin experience – I'll start with the positive: the views ARE amazing. It's a very unique building from the lobby to the immense size of the hotel itself. It is very convenient to a lot of areas of interest (cabs are expensive b/c of the flat rate in the city though)
Now let's get real: My fiance and I stayed at this Westin this weekend. We were sorely disappointed with the condition of the hotel and the lack of service from staff.
Valet took a long every time we tried to get our car out ($22/night+tip). I even pulled my own luggage out of the car because he was too busy writing out our ticket to help me!
Bar service was terrible. They do NOT maintain cleanliness throughout the shift and figure the night cleaning crew will take care of the mess. By midnight for a nightcap, the place looked like a kegger had happened. I ordered a Pellegrino and when I picked it up, the backside was coated with grenadine and other mystery stickiness. The second night my cocktail had a quarter-size piece of candle wax in it! He didn't apologize (at least he made another one and pushed it my way). Pricing was weird too, $9.75 for a Ketel w/soda and $8.25 for a dirty goose martini. Go figure.
The bed was great, but the sheets were so starched it was uncomfortable. They had a tube tv instead of the flat screens. The bathroom had plastic disposable party cups (are you kidding me?!?). The bathroom itself is tiny as well. The floor we were on was in need of massive renovation. Wallpaper curled, FILTHY elevator doors, major stains on the carpet.
We stayed at the Memphis Westin the week prior and it was impeccable and what I believe stands for the name. We have also stayed in San Diego and LA. Both were great. When you pay more to stay somewhere, the amenities and service should represent it. I will chose another hotel before I stay at this location again (perhaps Buckhead or the W).
Always a "Skyline Experience" – For years the Westin Peachtree Plaza has been our "Getaway Weekend in Town", but that may change. We have enjoyed the exciting high rise and the spectacular views for years but the Hotel needs some "re-working"... With the new resorts around town they are having a tough time keeping up. The Sundial is "dingy and worn looking" and the prices are getting "too high" for the value returned.
This Old Dame has seen better days! The rooms are dated. Nothing seems luxurious. Motor lobby made me wait 30 minutes and is one floor below the lobby, has no chairs and crowds you a small industrial feeling room. Where is the service!
Best City View – This is the hotel to stay in for the best view of Atlanta. During the day you can see everything from Turner Field to a bird's eye view of the Aquarium to Buckhead. At night, the most amazing view of the city's skyline and all the lights. During my stay, I had a room facing North, which was so beautiful at night. Had dinner at the SunDial, the rotating restaurant at the top of the circular hotel. Also a great hotel to stay if you plan on walking around some of downtown - easy walking distance of Centennial Park, Hard Rock Cafe, the Tabernacle, Philips Arena and more. Definitely worth the trip!
Downtown hotel towers above the competition. – The Scene
This is the tallest hotel in the Western hemisphere. The 73-story, tube-shaped structure framed in distinctive black glass dominates its city block. Inside, business types and well-to-do tourists hobnob in the spectacular lobby (designed after Copenhagen's Tivoli Gardens). This virtual city within a city is located nearly at the geographic center of downtown Atlanta. Hardly a romantic setting, but breathtaking panoramic views of Atlanta make the hotel a desirable place for urban escape.
All 1,068 rooms in this giant overlook the city. The farther up you stay, the higher the room rate. Six lavish suites on the 69th and 70th floors crown the Peachtree's pinnacle. The hotel also boasts a sundeck and lap pool covered by a retractable roof. Guest office and regular rooms are primed with business travelers and include everything from an in-room laser printer/fax/copier to mundane office supplies. The hotel also rents out cell phones.
Nice Getaway! – This was our second stay at the Westin. We got a great room rate and had a good view of North Atlanta on the 47th floor. While the room was a bit stuffy, otherwise it was very nice (if a little small). The SunDial was very good, as was breakfast in the cafe. The first time we stayed here the buffet was included with the room, so when it wasn't this time it seemed a bit expensive, but it wasn't too bad overall. Good service. Park at nearby parking deck though; for 6 bucks you can park overnight on the next block versus $20 overnight at the hotel.
Main disappointment was a huge group arriving same night as us and a really REALLY loud party going on to be heard thruout lobby (not good music either!) But that aside it was a nice romantic getaway!
Westin is the best-inn. – Beautiful views, trendy lobby setting, state of the art technology throughout hotel. Breakfast buffett was excellent (which was secretly picked up by the house for misunderstanding in price inclusions). Did not have a chance to get to the Sun Dial restaurant on the top floor, but will make it for New Years 2003. I will say that the room is not very big. However the street facing wall is a full view window of downtown ATL and at night it is an amazing view. Lay in bed with the lights off and you will see what I mean. The size of the room is not noticeable.
You have to have Charisma – The Westin is a place for those with Charisma. They are not going to give you the best unless you persuede them to. The priceline shopper's that pay $40 for a room can expect the very worst they have. But if you pay a few extra bucks, we paid $69 cheapest they had available and talked the person behind the desk to upgrade us to a very high room. It was wonderful, the view cannot be top anywhere in atlanta. The room was very stylish and had plenty of atmosphere for our Valetine's Day. Have Drinks at the Sundial but don't pay a dime to go up. They try and charge you just to go but that is a crock. Just use good manners and a little personality and this place can be great!
Too crowded – I have stayed at the Westin several times over the years and have not had any bad experiences. Most of the time I have stayed there, it seemed as though there was a convention in town and the conventioneers were staying at the Westin. I do not recommend this hotel for a family, but for a place t stay one night...its okay.
Wonderful Weekend Escape – The room was small, but well designed and decorated. The pool was great--made us feel like we were in a resort. The staff were friendly and professional. However, check-in and check-out process could be better managed.
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