Atlanta >Home Furnishings >
Lighting >C Lighting
333 Buckhead Ave, Atlanta, GA | Directions 3030533.838031 -84.376610
Mon - Fri, 10am - 6pm; Sat, 11am - 5pm; Sun, closed
Neighborhoods: Buckhead Village, Northside, Northside
Horrible Customer Service – Today 1/07/2011 I went to return a LUTRON dimmer that I purchased just to see if it would work with my remodel. I was accused of bringing back an item that was used; they initially refused to refund my $37.00. It was never used; the one girl even implied that it had paint on it, I was appalled and offended. The salesperson that sold me the dimmer was off today, I called him last week to tell him I had purchased the wrong dimmer and was bringing it back. If it was used then that is what I was sold. I just know it had not been installed because it was the wrong one.
So, the one lady goes in the back and she must have seen where I had the original sales guy hold seven of the dimmers for me in case the one I purchased was the right one. Because she then called the other girl (the one that had accused me of bringing back a used item) to the back and once they came out it had been decided to refund my money. I requested an apology and I told them I was offended that they would even think I would try to bring back a used item and they refused to apologize.
Because of this experience I have decided not to patronize this establishment; they just lost my purchase of the 3 Schonbek pendants and the Artichoke lamp that I was going to purchase. I will no longer refer them to friends, as I have in the past. This is not the customer service that I remembered from the old location years ago.
Great custom designs – I was referred to C Lighting recently to find a chandelier for my foyer. They designed me a custom fixture -- something I couldn't have found anywhere else. I was really impressed with how knowledgeable the staff was and how affordable the end product was. This place is a gem. I highly recommend it.
Editorial Review – From table lamps to full home illumination, this lighting store offers practical fixtures and artistic one-of-a-kinds.
Awesome Service – Recently my wife had purchased several light fixtures and had them installed by the kind folks at C Lighting and I must say that not only was I impressed with the products she had picked out but the professionalism of the people at C Lighting. Usually the install is always a painful process that I dred but these guys really did great work. Thank you very much!
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