4349 Van Nuys Blvd, Sherman Oaks, CA | Directions 9140334.150371 -118.448973
Tue - Thu, 10am - 6pm; Fri,10am - 7pm; Sat,11am - 5pm; Sun - Mon, closed
Neighborhoods: South Valley
Hello everyone. If your like me your probably here reading all the reviews to see if this place is for you. Let me begin with Dee Dee IS AMAZING!!! I needed my eyebrows fixed after they were thinned out too much by another salon. Dee Dee is a master at shaping the brows and after a couple of weeks my eyebrows were looking beautiful. I get a lot of compliments. I also started to break out with acne on my face a few months ago which I've never had that problem before. One day when Dee Dee was doing my brows she recommended that I do the acne treatment. So I scheduled the treatment and it was so amazing. She uncovered the whiteheads that were deep into my skin that would not go away. It was a very relaxing experience. My face felt super clean afterwards and my skin is looking really good for the first time in months thanks to Dee Dees experience and knowledge. I love her. She knows her stuff. Give her a chance, you won't be sorry.
I've been going to Dee Dee for my eyebrows and eyelash tint for over 10 years, she's excellent. A perfect arch every time. As well, I just started electrolysis and am really impressed with the results. Bye bye weird chin hairs!
Dee Dee is so professional. I never wait very long, and when I need to be squeezed in, she always finds a way. Dee Dee is nice, funny and friendly. It's always a great experience. I'm a fan.
Hi Ehyse O.
My name is Dee Dee from Dee Dee's skin care in Sherman Oaks, Ca. The review you wrote showed up under my business in error. In your review you mention Lady Dee and her staff. There is a Lady Dee's Corrective Skin care in Beverly Hills on Robertson blvd. I am terribly sorry to read that you had such a horrible experience and were treated poorly, however it appears to me that your experience occurred there. I have been in this business for over 25 years, and I work independently and do not have a staff. I assure you if you were to come to my skin care establishment you would be treated kindly. Could you please be so kind as to delete this review under my business and rewrite it under the correct one. Thank you so much.
I have patronized Lady Dee's in the past for facial peels and facials, and have always been delighted and impressed with the results and service. Well, all that changed during my return visits this year! The customer service had deteriorated so badly. After my visit back in February, while the peel was impressive as always, all that the staff appeared to be concerned with is money, and never returned any of my follow-up calls. Nevertheless, I made another peel appointment in September, which the receptionist confirmed a day before the procedure. On the day of my peel, an hour before appointment, I suddenly received a call and message that my peel would need to be cancelled, as they did not have the 'materials' for the peel. Mind you, I had to travel some distance from my home to the salon. Understandably, I was upset and flabbergasted that I was not been contacted earlier before I had to make that long journey. I can only describe the customer service at Lady Dee's as arrogant and and condescending. I have spent my last dollar at that establishment! Although, I must add, Lady Dee herself has always been very friendly.
I have been going to Dee Dee for electrolysis and have been getting great results. Having went to a few other highly recommended ladies in the past, I only return to Dee Dee. She is the best! i have adult acne on my face, I felt I could never get rid of. She gives the best facials along with an affordable treatment plan, to handle this problem. i feel like i don't even need makeup anymore. make an appointment and go visit Dee Dee. trust me she is the best!!
A+ for friendly, professional and quality service – I actually first went to Dee Dee with a friend who had an appointment and in the spirit of trying something new, had my first Brazilian wax. It was quick and as painless as possible. I have now been going to Dee Dee for about 10 years and over the years have added eyebrows and facial waxing to the appointment. I was amazed when Dee Dee first did my eyebrows. What a transformation - it was like my face had just been made up. Actually I still have that reaction every time she does my eyebrows - I look so much better and get a little thrill when I check the results. From day 1, Dee Dee has been the consummate professional, always on time, always friendly, she works quickly and the results are outstanding. I also buy a number of facial products (cleansers, scrubs and moisturizer) from her and highly recommend them. The are scent free, excellent for sensitive skin and work perfectly on my skin which varies between being dry and oily. I highly value the service that Dee Dee provides and have never had a bad experience with her.
Hot wax, bad attitude – DEE DEE IS THE RUDEST AND THE MOST UNETHICAL PERSON YOU WILL EVER MEET...the worst part about it is that she's is the owner of the place so there is no one to complain to about the b****, besides here and the better business bureau.
DEE DEE has 2 major problems: She has a cocky, pretentious, know-it-all attitude that keeps her from listening to her clients needs; and she uses extremely hot wax on her clients faces and bikini area.
I went to see Dee Dee for my first and last bikini wax. She had me wait in a little room for her, with my bottoms off, where she has a table to lay on. This woman, walked in the room with the attitude and demeanor of a neanderthal and said "TURN OVER!", as she held a waxing strip, ready to get started. It was my first time so I was very nervous. I disregarded her initial demand because I wanted to inform her that it was my first time and that I have very sensitive skin and that she should be very careful with my skin. I swear to GOD, my words went in one ear and out the other because she brushed me off with an "okay,okay,okay...TURN OVER!". I refused to turn over because I didn't realize a bikini wax entailed the back area too. Needless to say, her mannerisms were rough ,she burned me with hot wax and she also left a bunch of hair down there. The process was done in like 5min! On my way out, she charged me $55. I paid and ofcourse I mentioned that she had left a bunch of hair down there. Her defense was, " I didn't know you had hair right there!".
She also did my face. She is very thorough when it comes to brows but she uses really hot wax. She ended up burning my face and i had scabs for over a week. It looked even worse when i had to put neosporin on for it to heal. I looked like I was sick. I mentioned all this to her and she didn't even offer a cream to help me out or anything at all. I honestly don't know how this woman is in business. She belongs in jail, so she can not hurt any one else.
Brow Master! – I've never posted a review - good or bad - on the internet. Dee Dee is so great, I find myself compelled to sing her praises. She more than deserves 5 stars. I've had a lifelong battle with my eyebrows, and anyone who's done them. Dee Dee is a magician. A genuine eyebrow-miracle-worker. Every positive review on here about her is true. Timely. Great prices. Attention to detail. And sooooo pleasant to deal with! I wish I'd never spent those years (and all those dollars) going somewhere like Anastasia in pursuit of perfect brows, when I could have been seeing Dee Dee all along!!!
Exemplary Service – I've been seeing Dee Dee for Brazilians and Eyebrows for four years now, and have continued to be impressed with her professionalism and her commitment to hygiene and discretion.
Service is quick, but thorough.
Dee Dee is always friendly, greeting me with a big smile, and keeps our sessions fun with chit chat.
Torturous Brazilian Wax! Red, bleeding, and sore. – Dee Dee made my first Brazilian wax utterly miserable. She used (what I learned later) is called a 'strip wax'--normally reserved for the LEGS, not the sensitive feminine area. She completed my Brazilian wax in all of ten minutes, leaving hair behind. Also, she left me bleeding in numerous places where she had strip waxed me. Also, I was red for at least two days, and I could not wear undergarments because the area was so extraordinarily sensitive and raw. (Later I went to a different aesthetician who used a warm, blue wax--leaving no hair behind, and leaving me comfortable with NO redness or soreness.) I even had trouble walking after Dee Dee's wax, b/c any kind of contact between the waxed area and clothing HURT! The pain was terribly distressing and disorienting. Subsequently, I've had Brazilian waxes elsewhere--that cost less--that were a sheer joy and that felt like a massage compared to Dee Dee's torture chamber.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Dee Dee's Skin Care & Massage on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.