Dunwoody >Jewelry & Watches >
Jewelry >H & A International Jewelry
1820 Independence Sq Ste C, Dunwoody, GA | Directions 3033833.930262 -84.313789
Their prices are fair and the quality of settings that I examined were of excellent craftsmanship. The sales staff was knowledgeable, helpful and not pushy. They have some great stones. They obviously have a lot of customers because of the work that they do. A very personable touch to the shop is how they post pictures and cards of customers on a wall.When you know what you want and what you are looking for you can find it. It's out there. Do your homework and you'll know what to look for. I would recommend their store to everyone.
unfriendly, unprofessional and shady – I was recommended to come to H & A by a friend, but unfortunately my girlfriend and I did not have a great experience. We had visited a handful of places before coming here hoping it was our last stop.
The impression from the salesman seemed as though he didn't care about us. We told him a few things we were looking for and my girlfriend was having a hard time deciding what she wanted, like any woman would do trying to decide on an expensive piece of jewelry that she'd be wearing the rest of her life. The salesman wasn't patient at all and pressured her into making a decision. He got angry at her and let it show. When her phone rang for work he said rudely "why don't you take that phone call." When she returned he also returned with a diamond. At this point, we were both uncomfortable being there. He didn't tell us the price of the diamond and when we asked about the spec's he said they weren't important. We also asked for a loupe and he didn't let us use one. This made us think we shouldn't do business with a place like this. We wanted to work with a jeweler who's honest and show us the spec's and not try to use sales tactics and to treat us respectfully. We DO NOT recommend this place and will continue shopping elsewhere.
Biggest little secret in Atlanta: H&A – shhhhhhh.... don't tell everyone, but this is THE place to buy jewelry. This unassuming store front is a sleeper in the market with the highest quality and lowest prices.
The staff at H&A is knowledgable and passionate about what they do. This is the only place I will ever buy jewelry.
Since my first purchase at H&A, I have been a returing customer. My wife falls back in love after each H&A gift I bring her.
I may shop around for groceries and lawn equipment, but when it comes to jewelry, its H&A or "no way".
I Couldn't Believe....... – When I came here to write a review about my experience at H&A and saw what some of these people wrote. I have a feeling that these people writing reviews are just miserable people and probably complain about anything to try and get something free. Then when they don't get it they do things like write bad reviews.
At the suggestions by many, many friends who had shopped there before I decided to go to H&A to shop for my engagement ring. I had been online to do some research and to see what the prices were for what I was looking for (a 2ct Round Ideal Cut) and prices were all over. Then I started shopping around town at the other so called wholesalers. Their prices were not that great.
Then I got referred to H&A and I am so glad I did. I found exactly what I wanted at the very best price I had found. The salesperson was nice and listened and took the time to explain to me different options instead of just trying to sell me something.
I even got a chance to meet the owner Haim Haviv while I was there. I had heard him on the radio before and it was neat to meet him. How many places can you go these days and actually talk to the owner?
After I picked it out I had explained that I was hoping to give my fiance the ring that night but I understood if I couldn't because the diamond had to be put in the ring and the ring had to be sized. The salesperson told me it was not a problem and after I signed the paperwork I left to get lunch and got a call about an hour later saying that it was ready.
It was perfect and when I gave it to my fiance that night she just cried and told me how incredible the ring was. She gets compliments on it all the time and they always ask where we got it and I tell them "H&A"
Don't think twice about choosing H&A as your jeweler!!
Best Price & Value – I have been a customer of H&A for over 10 years. I have never been disappointed. Quality is remarkable and the prices are unbeatable. I have purchased both large and small ticket items.
Where else can you go consistently pay 20-25% off Retail prices on the best (or most fashionable) designer jewelry and watches in the market today. I have purchased large diamonds (2-3ct and larger), expensive watches (not sure I can mention the names) and they are consistently the best price.
All my transactions have been virtually pain free, smooth and effortless. While some may have a different experience, H&A must be doing something right, their showroom is ALWAYS busy when I stop in.
Good prices. Terrible service – I bought my wife engagement ring here 3 years ago. It has been falling apart, diamonds falling out, ring mis-shapen. I sent it in to them to look at it, since the wedding band we had custom made to go with this ring show ZERO ware it seems odd to me how terrible this 3 year old ring looks. They told me my marketing executive wife is "hard on her jewelry" and we would have to pay to have the setting replaced. Then they sent the ring without my approval to the manufacturer to be repaired (not replaced). That was 3 weeks ago and I cannot get a straight answer out of them as to 1. when the ring will be re-set and 2. whether they or the manufacturer have any intention of standing behind their product. I have to call them everyday to which they tell me they are waiting on a call back from someone. They refuse to give me the contact information at the manufacturer and never call me back. I'm getting ready to call a lawyer.
H&A International ,Dunwoody GA – Ten years ago my wife cracked her engagement ring and State Farm Insurance recommended we go to H&A to replace her diamond in Dunwoody, GA. This is how I found them. This is the best place to buy a diamond ring. Great selection of rings, bracelots, watches, ear rings........etc...Buy any diamond and have it appraised and you will see that you have saved over 30%. Top quality choices. A true dealer. Not open weekends during non festive holidays. Open weekends Saturdays till 4 pm from Thanksgiving to Christmas. The best selection and easily the best price. Delays in sizing and or repairs is because they are so good and so very busy. Most of all the other sellers buy from these guys. Today Saturday the 15th of December 2007 I bought my wife a second eternal ring. She is so pleased. I read the other comments and I'm sure from time to time the owner is out of town. Who isn't. I have always peeked into his office and said hello. have everytime and he has always greeted me with a smile and a hand shake. I would go anywhere and look thru the little eye glass thingy and then write down size, color and price then and only then go and visit H&A and compare it all. I promise you you will be surprised at the savings and much better quality. This store is where the other sellers buy them so I suggest you give them a try. Good luck and happy holidays.
True WholeSaler – My fiance bought my engagement ring from H&A International Jewelry. Our first impression of H&A was a great one. We had the best service I think anyone could have. Ok so they are not open on the weekends but no true wholesaler is. I worked a little in the jewelry industry and thats one way to tell if a company is a true wholesaler or not. My fiance and I had been to a lot places here in Atlanta and being that I know a bit about jewelry and have worked in it, I knew when people were giving us bad deals, the run around, or not telling us the truth. But when we went to H&A, they told the truth, they gave the correct information and ACTUALLY knew what they were talking about. I don't know what those other people are talking about, OBVIOUSLY they have no idea about jewelry. If you need jewelry, good service and the best prices around, go to H&A!
Worst customer serive I've ever encountered – My fiance bought my engagement ring from H&A, and though the ring was beautiful, I have never received such horrible customer service. Initially, they told my fiance it would take four weeks to complete the ring. He finally got it almost two months later, after many phone calls which H&A never returned. They have a complete lack of follow-up which should be unacceptable for any business.
My ring was a smidge too big, so I went in to have it resized. I asked the saleslady to size it down 1/4 of a size. However, she talked down to me like I was an idiot and informed me that SHE was the professional with experience and that it needed to be taken down 3/4 of a size. It took them OVER A WEEK to resize the ring, and when I called to check on it, they were rude, snappy, and condescending. I finally got the ring, and guess what? It wouldn't fit over my knuckle. So it needed to be resized AGAIN, which took an additional week, and they charged me for the second resizing. In total, I was without my ring for two weeks for a very straightforward repair.
My fiance called at least six times to speak with the owner, and every time, he was mysteriously out of town. He never returned any of my fiance?s messages, and no apologies were ever made for the resizing fiasco or for the ring taking so long to come in to begin with.
In short, NEVER go to H&A. The staff, from the receptionist to the salespeople to the owner, acts pompous and entitled, as though they are doing YOU a favor. My fiance spent a lot of money on the ring; I would have expected some basic courtesy. Take your business elsewhere; we certainly are.
Horrible service – My husband and I had our diamond wedding bands created by H & A three months before our wedding. We took them out of storage to be cleaned two weeks before the wedding and they lost them - for 5 days they could not find them. The day of our wedding a guest from Canada and her husband stayed at the shop from the time they opened and refused to leave till they found our wedding bands. They finally found them 30 minutes before the wedding. When they handed them over they did not apologize and gave the appearance they couldn't care less about the inconvenience and stress they put us through.
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