Atlanta >Health & Medical Services >
Doctors >Atlanta Gastroenterology Associates
5671 Peachtree Dunwoody Rd NE, Atlanta, GA | Directions 3034233.909087 -84.350775
Mon - Fri, 9am - 5pm; Sat, Sun, closed
Terrible Office Management – They should just setup an 800 number based on all the prompts and then expect a voicemail. Billing dept is messed up and you can't reach anyone for help.
After I tried to be forthcoming with follow-ups in 2005/06 with the Atlanta Gastroenterology Associates Office asking for an invoice after not receiving anything, 3-4 years later in 2010 they have a collection agency calling me. Not one bill was ever received nor a phone call yet a collection agency can reach me in a day at the same number and address years later. Of course the Office won't return my call and insurance companies archive documents every 18 months which reduces the opportunity to dispute with the collection agencies. So much for consumer rights thanks!!!
Multiple attempts to call the AGA main number and leaving messages requesting the office manager to return my call resulted in NOTHING. I won't be dealing with this office again nor recommend them. It's nothing more than a production shop. Expect long hold times and mail boxes. Who knows, you could be the next victim in 3-4 years. Poorly managed, probably in the near future you'll walk in and take a number!
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