14526 Erwin St, Van Nuys, CA | Directions 9141134.183369 -118.449721
Neighborhoods: South Valley, Van Nuys
This was my first time to Auto Aid. They were extremely thorough and helpful. I did not feel the slightest bit taken advantage of as I usually do at auto shops. They even made dropping off my car and getting back to it, extremely easily. I will be taking my car there for now on. Forget the dealership!
The service on my car was pretty quick, as expected to attach the side view mirror they did a great job it looks as if were never off.
My car wouldn't start today, I called Jack the owner whom I've known for at least 10 years, told him about my desperate financial situation and that I couldn't even afford a prescription I must have. He came to my home, jump started my car, followed me to his shop in Van Nuys, checked it, discovered that I'd left a small light on and let me go without paying a dime.
I've dealt with Autoaid for years and found them to be the BEST auto repair service shop I've ever dealt with. Their prices are fair and all the people that work there care deeply about their customers.
David and Jack are fantastic. I would recommend them to anyone that needs to have work done on their vehicles. I have a jeep that's 29 years old so I have had to have many repairs over the years and this is the one place that I've found where I'm comfortable with the owners and I'm not concerned that I'm going to be charged for a lot of unnecessary repairs.
I am new to California and was not sure who to trust with my car. I found Auto Aid on yelp, read the reviews, and checked them out. And they are a great company. Trustworthy and friendly!
Needed a jump and this is who AAA sent out. Jumped me within 20min of a call. Good service.
Service is exceptional, always a quick diagnosis and repair. Fair pricing, efficient mechanics and the business is family owned and operated! They give a complete and thorough check on the vehicles, and will give an honest assessment of necessary repairs, I never feel as though I am being "sold" a job I do not need. Absolutely nothing negative to post for this great auto repair shop. (And yes, you are always greeted with a warm and friendly smile)
In short I can tell you that I've been a loyal customer of AutoAid & Rescue for 20 years. In all my years of car ownership - BMW's, VW, Volvo, Ford, Toyotas, Plymouth Voyager - I have never had a better experience with auto service and customer care. Jack and David are honorable and sociable. Prices are fair and the service is "priceless." Never, never, never have I been sold or recommended something that was not needed. Moreover, when an future repair is upcoming it is suggested to hold off until that time to gain more mileage on that item's repair/replacement thus saving many dollars over the cars lifetime. The shop is always clean and orderly demonstrating a pride of ownership. I'm about two to three miles fromm the shop and if needed a ride home is always offered.
David and the crew pinpointed an exhaust issue I had been battling for months. Ford, a gas station service unit and an exhaust specialist couldn't diagnosis. These guys had it nailed in five minutes.
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