14526 Erwin St, Van Nuys, CA | Directions 9141134.183369 -118.449721
Neighborhoods: Van Nuys, South Valley
David and Jack are fantastic. I would recommend them to anyone that needs to have work done on their vehicles. I have a jeep that's 29 years old so I have had to have many repairs over the years and this is the one place that I've found where I'm comfortable with the owners and I'm not concerned that I'm going to be charged for a lot of unnecessary repairs.
I am new to California and was not sure who to trust with my car. I found Auto Aid on yelp, read the reviews, and checked them out. And they are a great company. Trustworthy and friendly!
Needed a jump and this is who AAA sent out. Jumped me within 20min of a call. Good service.
Service is exceptional, always a quick diagnosis and repair. Fair pricing, efficient mechanics and the business is family owned and operated! They give a complete and thorough check on the vehicles, and will give an honest assessment of necessary repairs, I never feel as though I am being "sold" a job I do not need. Absolutely nothing negative to post for this great auto repair shop. (And yes, you are always greeted with a warm and friendly smile)
In short I can tell you that I've been a loyal customer of AutoAid & Rescue for 20 years. In all my years of car ownership - BMW's, VW, Volvo, Ford, Toyotas, Plymouth Voyager - I have never had a better experience with auto service and customer care. Jack and David are honorable and sociable. Prices are fair and the service is "priceless." Never, never, never have I been sold or recommended something that was not needed. Moreover, when an future repair is upcoming it is suggested to hold off until that time to gain more mileage on that item's repair/replacement thus saving many dollars over the cars lifetime. The shop is always clean and orderly demonstrating a pride of ownership. I'm about two to three miles fromm the shop and if needed a ride home is always offered.
David and the crew pinpointed an exhaust issue I had been battling for months. Ford, a gas station service unit and an exhaust specialist couldn't diagnosis. These guys had it nailed in five minutes.
On a rare occasion, you get to review a business that is just stellar. In LA, it's doubly rare. But in LA, to be able to review such a business and then realize that it's family owned and operated...well, it's like you're transported back to Main Street USA, in the 50s, where the mechanic tells you exactly what's what and everyone knows your name and you can stop holding your breath because you're going to be treated like a real person rather than a "mark" to gouge for as much money as possible. Such an idyllic place exists at AutoAid.
Outstanding service!!!!! Honest, intelligent and fast. The best bar none
The repair was quick and flawless. Right before Thanksgiving I might add. I am so grateful to have found an honest, auto body shop.
Been a happy, satisfied customer since 2003. Excellent customer service. This repair garage is the cleanest I have ever been to.
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