13756 Ventura Blvd Ste 101, Sherman Oaks, CA | Directions 9142334.148340 -118.433155
Neighborhoods: South Valley
ONLY CARE ABOUT YOUR $$$$$ – I have been taking my golden puppy for shots .... he needed 1 more visit for a shot and de worming....
they sent me a coupon for a free shot ....
went to vet for his last shot and a deworming which had cost $12 in past visits.
I gave them my coupon, thinking all I would owe was $12
They handed me a bill for $45.... I asked them why so much, they said my puppies weight increase was reason. they got rude when I said it seemed outrages.
I got home and called every vet on Ventura Blvd from Studio City - this vet.
I gave them the weight of my puppy and asked how much for a de worming .... every place I called quoted me $12 .... I asked why I would be charged $45.... they said maybe they gave him a pill, which cost more. They said pill unnessescary ...... I GOT RIPPED OFF!!!!
They figured since I had a coupon for a free shot, they would make it up else where .....
this place lacks INTEGRITY!!!!!
Only care about your pocket book ..... STAY AWAY!!!!!
Cares for pets, but not your wallet – While staff was caring of pet, they were not forthcoming with costs of procedures. After seeing bill and questioning charges (We had over $1K in costs for an overnight examination.), we were told that "others do not seem to find the costs a problem." We wanted our vet to at least fully disclose costs and work with us. The customer service regarding verification of charges was rude, condescending and just plain unacceptable. I would not recommend them to anyone.
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