(808) 486-9120 | View Website

98-1005 Moanalua Rd Spc 202 Pearlridge Mall, Aiea, HI | Directions   96701

21.386336 -157.941748

Open Hours

M-Sa 10am-9pm, Su 10am-6pm

Optometrists, Optical Goods, Contact Lenses  more

More Categories: Opticians, Optical Goods Repair, Ophthalmologists

Payment Methods: American Express, Cash, Check, Discover, MasterCard, Visa

Neighborhoods: Aiea


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Reviews for LensCrafters

6 months ago

DON'T GO!!! The office was very clean and the people were so nice BUT they did procedures/tests that were unnecessary and, known to them, NOT covered by insurance!

I got a bill in the mail for what was supposed to be a standard annual eye exam. According to my insurance it was not so standard.

I asked questions. I thought I was well informed. I didn't look up every test they were doing because I believed what I was told that it was ALL COVERED. It clearly stated on my insurer's website the test they performed was not covered but I didn't think I needed to ask about each individual part of the exam.

So it comes down to this: either this office is SNEAKY or STUPID. They knowingly do a "Standard annual eye exam" and don't disclaim that insurance will not cover parts OR they don't know how to read/relay current insurance coverages when preparing an "estimate".

I will not say I am totally innocent in this matter because I'm not. I should have asked about EVERY movement they made. I should have picked through the procedure with a fine tooth comb comparing it to my insurer's website. But I trusted them when they said it was ALL covered. I trusted them; MY MISTAKE!


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