9937 Commerce Avenue, Tujunga, CA | Directions 9104234.249668 -118.288760
Neighborhoods: Sunland, North Valley
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UNRELIABLE AND UNRESPONSIVE - DON'T USE THEM – These folks must have become arrogant since their last reviews. They do answer the phone and weren't hard to schedule, but they NEVER came on time. Although we had described the problem to them in detail, the first guy showed up without the correct parts and we had to pay for two visits. The third time we had them, they showed up 2.5 hours late - they didn't even call until they were two hours late. No explanations, no apologies. Due to the time, inconvenience and $ they had cost our business because they were so unreliable about showing up or calling, we asked them to negotiate with us regarding the rather high prices they had charged. I have left two messages, one on a machine and one with a member of their staff. I was promised a call back, and no one has bothered to do so. They were very prompt, however, about billing me for the exhorbitant charge that I was questioning. However good they were before, they are clearly behaving now as though customer satisfaction doesn't matter. If you value your time and expect people to show up even close to when they promise, don't hire these people.
User review by alexheyman – I was very happy with the service that we got from The Electric Connection. We had quite a bit of electrical work during a remodel of our entire house. The guys always came when they said. They were polite and I was able to get my work done without them bothering me -- I work from home. They cleaned up after themselves beautifully. And best of all, everything they did works! I highly recommend The Electric Connection.
Competent Electricians – I needed an electrical panel upgrade done, and I had The Electric Connection do the job for me. They did a great job installing the 200 amp service panel, and the whole job went very smoothly and quickly. I thought they were really professional and competent, and I will definitely use them again if I have any other electrical needs in the future.
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