Kahului >Special Trade Contractors > Allen's Plumbing, Inc.
360 Papa Pl, Kahului, HI | Directions 96732-246420.885391 -156.454497
Open Daily 24 Hours ; Open 7 Days ; Appointments Available ; 24 Hour Emergency Service Available
Call anybody but Allen's! Do it yourself if you have to! Trust me it's not worth it! – Let me start by saying I have used Allen's Plumbing on multiple occasions all of which have been sub-par experiences. Allen's was responsible for doing a major repair to the home I am responsible for on Maui. It was a major job that required multiple plumbers and many hours of work. After all was said and done, the bill was almost $7000.00 and when we looked closely at the invoice we were charged for work that was never done. In reality about $5000 (according to their price scheme) of the work we were billed for was actually completed. Well time went by and we had another plumbing problem this time a leak had sprung under the house and appeared to be difficult to get to. We called Allen's and they sent out a technician who proceeded to spend 15 minutes walking the perimeter of the house, and then told us it would be at least $3000 and they would have to cut through the foundation or our hard wood floors to access the leak. We told the technician "thanks" but we want a second opinion. We then called Mr. Rooter who sent a technician out right away who was happy to crawl under the house and fix the leak, same day. Total bill $600. Now the story gets really good. A few weeks later we receive a bill from Allen's plumbing for $100 (their onsite quote fee) along with a written quote of $500 for the repair job. I called Allen's and asked for a manager and explained the situation, I told him I thought his technician wrote the $500 quote to cover his own butt, after his 3K quote got shot down, and a prospective customer went elsewhere. The response I received from Allen's management was "our technicians wouldn't do that". I explained I was not comfortable paying the invoice until I received a quote that reflected the actual quote given. Since that time Allen's has continued sending invoices and no change has been made. I am paying the invoice to avoid further hassles, but I will never use their service again. I would recommend you do anything but call Allen's for help!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Allen's Plumbing, Inc. on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.