2315 Kekaulike Ave, Kula, HI | Directions 9679020.757084 -156.308001
GOING DOWNHILL.... This place used to be one of the best on Maui with the old owners. However in August 2013, they retired and sold the business to someone new. I have dealt with the new owner once and based upon this will never go back or recommend this kennel.
Recently I had to go into emergency at the hospital and had to stay in for a few days. I emailed and talked with Chris at Ohana and asked how busy they were and if my dog could check in again. He said that they were only half full and would be able to take her except that he made a rule that customers must give 4 days notice before that can board a dog.
I was speechless.... maybe I had wax in my ears... so I clarified with him. I verified that he was only half full. I verified that he had my valid credit card. I verified that my dog had already stayed there for a month this year and that she was well behaved. I verified that he was the one that made this 4 day advance check in rule. Hmmm.. made absolutely no sense. I was not going to make any exceptions.
I asked a friend what he thought the reason could be and he said only one word "IDIOT". I shook my head in agreement and felt relieved knowing that the situation worked out for the best. There is no way I would want my dog be cared for by an idiot.
In the end, I found a verify nice place in Lahaina that was almost full but made accommodations to take my dog that day.
Super cool to read about this place, we've always wondered what was happening there.
Best Avaiable on the Island by a Landslide – This inn is better than any other on the island by a landslide. No other inn gives the animals half as much outdoor area as well as time spent outside. No other inn offers playtimes with the sweet and enthusiastic employees. No other inn is nearly comparable in dedication to the health and safety of the animals. There is no one I know who I would trust more than Malia with my pets, and no one's staff that I would trust more with my pets. Do your animals a favor and don't even consider another inn. And shockingly, they have some of the cheapest prices on the island! If it's a long drive to Kula, suffer it if you love your pets. My doggies are actually happy to go there!
Ps. Book early, this place is in high demand.
Wonderful place. CLEAN place with FRIENDLY people who LOVE ANIMALS – I have a 1 year old Westie... I had to take a trip and was freaking out trying to find a good place to board her. I found Maile with Ohana Animal Inn on the internet and was impressed with the site. Tons of pictures! When we dropped her off, I was further impressed with the place. It's at the old Kula Zoo! Lots of space and it's CLEAN! No animal smells and all the animals looked healthy and well cared for. The check in process was easy!
When we went back to get her, She did not want to leave. She lay down in the office and wouldn't walk out She kept "talking" to Maile!. lol I had to pick her up and carry her to the car! To me, That was an excellent sign that she had a great time and was very comfortable with the staff.
I would absolutely return here. The BEST on Maui.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Ohana Animal Inn Inc on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.