517 14th St N, Birmingham, AL | Directions 3520333.514702 -86.816891
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
Neighborhoods: Fountain Heights
Worst service EVER – Absolutely the worst customer service ever! On my initial estimate I was told it would take 3 days to repair my vehicle. I dropped it off on a Tuesday morning and was promised it would be ready Friday at lunch time. I called Thursday evening to just check in and make sure everything was ready for Friday at noon, and at that time I was asked to call back Friday at 11 to check up. So I called Friday at 11, was told "I don't have an answer for you just yet, call me back at 2." I told them I will need a definite answer as I already had to return the rental car 1, and I am a graduate student with study groups all weekend. Well after giving me the run around they say "first thing "Monday." Here it is Monday and now I am being told "should be lunch time...." I ask exactly what time because again I have class and meetings and the only answer I get is "between 10 and 2." So I call back and ask for the manager, tell him the situation and he takes my number and says he will call back...... and yet I am still waiting.... I WILL NEVER USE JIM BURKE BODY SHOP EVER AGAIN!!!!!
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